At a Glance
- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join Estée Lauder, a leader in prestige beauty with a diverse culture.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Other info: Flexible hours and a vibrant team atmosphere await you!
- Why this job: Kickstart your supervisory career in a dynamic retail environment.
- Qualifications: Retail experience, strong customer service skills, and a flair for cosmetics.
The predicted salary is between 10 - 12 £ per hour.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self‑starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
- Previous experience with retail point‑of‑sale software
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Key Holder - The Cosmetics Company Store - Cotswolds - 7.5 hours (1 day) in Tewkesbury employer: Estee Lauder Companies
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that champions diversity and personal growth. As a Key Holder in the picturesque Cotswolds, you will benefit from comprehensive training, competitive remuneration, and the opportunity to develop your leadership skills in a supportive environment, paving the way for a rewarding career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Cotswolds - 7.5 hours (1 day) in Tewkesbury
✨Tip Number 1
Get to know the company! Research The Estée Lauder Companies and their values. When you walk into that interview, show us you understand their culture and how you can contribute to it.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. We want to hear those stories during your interview to see how you can inspire others.
✨Tip Number 3
Be ready to talk about teamwork! As a Key Holder, you'll be leading a team. Share experiences where you've successfully coached or mentored others, and how that led to achieving targets together.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Cotswolds - 7.5 hours (1 day) in Tewkesbury
Some tips for your application 🫡
Show Your Retail Flair:Make sure to highlight your previous retail experience, especially in cosmetics. We want to see how you've dazzled customers and met sales targets in the past!
Be Authentic:When writing your application, let your personality shine through. We value authenticity, so don’t be afraid to show us who you are and how you connect with customers.
Highlight Leadership Skills:If you've had any supervisory experience, make it known! Share examples of how you've coached or mentored others to achieve their goals, as this is key for the Key Holder role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Products
Before the interview, make sure you’re familiar with The Estée Lauder Companies' range of products. Being able to discuss specific items and their benefits will show your passion for the brand and your ability to provide that authentic customer service they’re looking for.
✨Showcase Your Leadership Skills
As a Key Holder, you’ll be expected to lead by example. Prepare examples from your past experiences where you’ve successfully coached or mentored others. Highlight how you inspired your team to meet sales targets or improve customer service.
✨Demonstrate Cash Handling Experience
Since cash reconciliation is part of the role, be ready to discuss your previous experience with cash handling. If you have specific examples of how you managed cash flow or resolved discrepancies, share those to demonstrate your reliability and attention to detail.
✨Emphasise Flexibility and Adaptability
Retail can be unpredictable, so it’s important to show that you can adapt to changing situations. Talk about times when you’ve had to adjust your plans or approach in a fast-paced environment, especially during busy periods or special events.
