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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a leader in prestige beauty with a dynamic culture.
- Benefits: Competitive pay, training opportunities, and career growth in the beauty industry.
- Why this job: Be the CEO of your own store and make a real impact.
- Qualifications: Retail management experience and a passion for coaching others.
- Other info: Diverse environment with excellent training and development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Store Manager Store Manager employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in store management. They can provide valuable insights and might even know about job openings that aren't advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their values and how they align with your own. This will help you demonstrate that you're not just a fit for the role, but also for the team.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've coached and developed your team in previous roles. This will highlight your ability to inspire others and achieve sales targets.
✨Tip Number 4
Don't forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Store Manager Store Manager
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've inspired and developed teams in the past, especially in a fast-paced retail environment like cosmetics.
Tailor Your Business Acumen: When writing your application, focus on your business planning skills. Share specific examples of how you've set sales targets and achieved them, as well as any experience with event management that could impress us.
Personalise Your Customer Service Approach: We love candidates who can provide authentic and personalised customer service. In your application, tell us about times you've gone above and beyond for customers and how you’ve built strong relationships with them.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead your own store.
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store’s products, values, and recent events. This shows your genuine interest and helps you discuss how you can contribute to their success.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where your coaching made a difference, as this role is all about inspiring others to achieve their best.
✨Demonstrate Business Acumen
Be ready to discuss your experience with business planning and sales targets. Think of ways you can improve customer retention and drive sales, and be prepared to share these ideas during the interview.
✨Engage with Customer Service Scenarios
Expect questions about handling difficult customer situations. Prepare some scenarios where you provided exceptional service or resolved conflicts, showcasing your ability to maintain a positive shopping experience.
