At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for visitors.
- Company: Join the iconic Jo Malone London team known for creativity and kindness.
- Benefits: Competitive pay, training opportunities, and a fun, supportive work environment.
- Other info: Flexible hours and opportunities for career growth in the beauty industry.
- Why this job: Be part of a vibrant team and help customers celebrate special moments.
- Qualifications: Passion for service, creativity, and a friendly attitude are essential.
The predicted salary is between 11.7 - 14.3 £ per hour.
Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining™. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon.
The Stylist at Jo Malone London brings the brand’s generosity to life within our boutiques through exceptional customer service. Fragrant fun, curiosity and kindness are key. In this role, you will entertain visitors from across the globe and showcase The World of Jo Malone London™ to our customers, global colleagues, corporate clients, and media contacts. Creativity is our day to day, from the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. Our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include:
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in-store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- Be aware of competitor activity and drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
The ideal candidate will be warm, kind, and friendly, with a 'can-do' attitude. They will have a passion for service and storytelling whilst being adaptable and versatile. The ability to provide inspirational, authentic, and personalized customer service is essential. Candidates must be able to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
Our values are trust, respect, and humour, applied to everything we do for the benefit of each individual and the company. At Jo Malone London, your continued development is deeply invested in, allowing you to become a fragrance connoisseur. Our unique culture of kindness and creativity fosters a happy working environment where friendships are made and careers are built.
While a qualification in make-up artistry or previous retail make-up experience is preferred, we welcome applicants with amateur level experience who can demonstrate a high level of creative and technical expertise. All applicants must be able to demonstrate the ability to provide inspirational, authentic, and personalized customer service.
Jo Malone London - Bath - Stylist - 15hrs over 3 days in Somerton employer: Estée Lauder Companies
M·A·C is an exceptional employer that champions creativity and individuality, offering a vibrant work culture where diversity is celebrated. Employees benefit from a supportive environment with ample opportunities for professional growth, including mentorship and training, while enjoying a range of perks such as hybrid working, generous annual leave, and exclusive discounts. Located in a dynamic industry, M·A·C empowers its team to lead innovative marketing strategies that resonate globally, making it a rewarding place for passionate marketing professionals.
