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For Companies At a Glance
- Tasks: Lead and coach a team to achieve sales and customer service goals.
- Company: Join Sephora, a leader in prestige beauty with a diverse culture.
- Benefits: Enjoy competitive pay, outstanding training, and career growth opportunities.
- Why this job: Perfect for ambitious self-starters passionate about retail and coaching others.
- Qualifications: Retail experience, supervisory skills, and a flair for customer service required.
- Other info: Flexible hours including nights and weekends in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
Description
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self⁃starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
⁃ Proven retail experience preferably within cosmetics
⁃ The ability to provide inspirational, authentic and personalized customer service
⁃ Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
⁃ Retail operations experience including inventory management and cash reconciliation
⁃ Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment
⁃ Previous experience with retail point⁃of⁃sale software
⁃ Proficient in Microsoft Office
⁃ Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Sephora STRATFORD ELC Multibrand Assistant Business Manager employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sephora STRATFORD ELC Multibrand Assistant Business Manager
✨Tip Number 1
Familiarise yourself with Sephora's brand values and product offerings. Understanding their unique selling points and customer service philosophy will help you stand out during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Network with current or former employees of Sephora to gain insights into the company culture and expectations for the Assistant Business Manager role. This can provide you with valuable information that you can use to tailor your approach.
✨Tip Number 3
Prepare examples from your past experiences that showcase your leadership and coaching skills. Be ready to discuss specific situations where you successfully mentored team members or improved sales performance.
✨Tip Number 4
Stay updated on the latest trends in the beauty industry, especially within cosmetics. Being knowledgeable about current products and market trends will not only impress your interviewers but also show your commitment to the role.
We think you need these skills to ace Sephora STRATFORD ELC Multibrand Assistant Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience, especially in cosmetics. Emphasise any supervisory roles and coaching experiences you've had, as these are key for the Assistant Counter Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to inspire and coach others. Use specific examples from your past experiences to demonstrate how you have achieved sales and customer service targets.
Highlight Relevant Skills: In your application, clearly outline your skills in retail operations, inventory management, and cash reconciliation. Mention your proficiency with retail point-of-sale software and Microsoft Office, as these are important for the role.
Proof of Right to Work: Prepare to provide proof of your right to live and work in the country if you are invited for an interview. This is crucial, so ensure you have the necessary documentation ready to avoid any delays in the process.
How to prepare for a job interview at Estee Lauder Companies
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience, especially in cosmetics. Be prepared to discuss specific examples of how you've successfully managed sales and customer service in a fast-paced environment.
✨Demonstrate Coaching Skills
Since the role involves coaching and mentoring, come ready with examples of how you've developed others in your previous positions. Share success stories that illustrate your ability to inspire and lead a team.
✨Understand Retail Operations
Familiarise yourself with key retail operations such as inventory management and cash reconciliation. Be ready to discuss how you’ve handled these tasks in the past and how you can contribute to the store's efficiency.
✨Emphasise Customer Service Excellence
Prepare to talk about your approach to providing personalised customer service. Think of instances where you went above and beyond for customers, as this will resonate well with the interviewers looking for someone who can embody their values.
