At a Glance
- Tasks: Support the Store Manager in delivering exceptional customer service and store operations.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive salary, commission, product discounts, and training opportunities.
- Other info: Flexible hours to support your work-life balance.
- Why this job: Be part of a dynamic team in a vibrant retail environment.
- Qualifications: Retail experience is a plus; passion for beauty and customer service is essential.
The predicted salary is between 12 - 15 £ per hour.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, JoMonroe London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, LeLabo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, TooFaced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, JoMonroe London, M·A·C and TomFord Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours. We want all of our team to have a good work‑life balance, please discuss your availability further with the hiring manager before/during the interview.
Proof of right to live and work in the country.
Sales Advisor - The Cosmetics Company store- Fitzrovia/London- 4 hours/1 day employer: Estee Lauder Companies
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the beauty industry. Located in the heart of Fitzrovia, London, our Sales Advisors enjoy competitive salaries, a commission scheme, and generous product discounts, all while being part of a team that values authentic customer service and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - The Cosmetics Company store- Fitzrovia/London- 4 hours/1 day
✨Tip Number 1
Get to know the brand! Before your interview, dive into Estée Lauder's products and values. Show us that you’re not just a fan of beauty but also understand what makes their brands special.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a product to a customer. We want to see your passion for skincare and makeup, so be ready to share your favourite products and why they rock!
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects the beauty industry. Show us your style and how you can represent the brand’s image while being yourself.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team at The Cosmetics Company Store.
We think you need these skills to ace Sales Advisor - The Cosmetics Company store- Fitzrovia/London- 4 hours/1 day
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for beauty and customer service shine through in your application. We want to see that you’re genuinely excited about the products and the role!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail or customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Craft a Personal Cover Letter:Use your cover letter to tell us why you want to work with us at The Cosmetics Company Store. Share any personal experiences with our brands that make you a great fit for the team.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fabulous team!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with the Estée Lauder Companies' brands and their unique selling points. This knowledge will not only impress your interviewers but also help you connect with the products you'll be selling.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight any experiences where you went above and beyond to meet a customer's needs, as this role is all about creating an inspiring shopping experience.
✨Demonstrate Flexibility
Since the job requires flexible availability, be ready to discuss your schedule openly. Show that you're adaptable and willing to work various shifts, which will reflect positively on your commitment to the team.
✨Practice Your Sales Techniques
Brush up on your sales techniques and be prepared to discuss how you would approach selling products in-store. Think about how you can engage customers and encourage them to try different products, as this is key to driving sales.
