At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on diversity and growth.
- Benefits: Competitive pay, excellent training, and career advancement opportunities.
- Other info: Fast-paced environment with flexible hours and exciting events.
- Why this job: Kickstart your retail career while coaching others to shine in their roles.
- Qualifications: Retail experience, coaching skills, and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching and mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast paced work environment
- Previous experience with retail point of sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Assistant Manager Assistant Counter Manager in Royal Tunbridge Wells employer: Estee Lauder Companies
Join a leading name in prestige beauty as an Assistant Counter Manager, where you will thrive in a vibrant and inclusive work culture that champions diversity and personal growth. With exceptional training programmes and clear pathways for career advancement, we empower our employees to excel while offering a competitive remuneration package. This role not only allows you to inspire and develop a talented team but also positions you at the forefront of a dynamic retail environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Assistant Counter Manager in Royal Tunbridge Wells
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in cosmetics. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to coaching and retail operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for retail during interviews! Share specific examples of how you've inspired your team or improved customer service. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assistant Manager Assistant Counter Manager in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for the retail world shine through! We want to see how your experience aligns with our values and how you can inspire others in a fast-paced environment.
Highlight Your Coaching Skills:Make sure to emphasise any previous supervisory or coaching roles you've had. We love candidates who can mentor and develop their team, so share specific examples of how you've helped others achieve their goals.
Be Authentic:We appreciate authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and how they’ve shaped your approach to customer service and team leadership.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Understand the latest trends and products in the beauty industry. This will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Show Off Your Coaching Skills
Prepare examples of how you've successfully coached or mentored others in previous roles. Think about specific situations where your guidance led to improved performance or sales. This will demonstrate your ability to lead and develop a team effectively.
✨Be Customer-Centric
Since the role emphasises customer service, be ready to discuss how you provide personalised and authentic service. Share stories that highlight your ability to connect with customers and meet their needs, as this is crucial for success in the position.
✨Get Familiar with Operations
Brush up on your knowledge of retail operations, including inventory management and cash reconciliation. Be prepared to discuss how you've handled these tasks in the past, as operational efficiency is key to supporting the Store Manager.
