At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Estee Lauder, a leader in prestige beauty with a vibrant culture.
- Benefits: Competitive pay, outstanding training, and career growth opportunities.
- Other info: Dynamic environment with a focus on personal development and teamwork.
- Why this job: Be the CEO of your own store and make a real impact.
- Qualifications: Proven leadership skills and retail experience are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Effective verbal and written communication skills.
- Excellent interpersonal skills.
- Quality customer service skills.
- Skilled at winning people over.
- Results oriented, with high drive to meet objectives and standards.
- Pursue goals beyond what is required or expected of them.
- Senses others' development needs and bolsters their abilities.
- Anticipates, recognizes, and meets customers' needs.
- Handles difficult and tense customer service situations with diplomacy and tact.
- Guides the performance of others while holding them accountable.
- Cultivate and maintain extensive informal networks.
- Models team qualities like respect, helpfulness, and cooperation.
- High attention to detail and organisational skills.
- The ability to work autonomously and contribute to the team.
- Proactive and positive approach to work and tasks.
- Confidentiality, tact, and discretion when dealing with people.
Qualifications / Knowledge:
- Retail sales experience.
- Team leadership.
- Degree of experience dependent on business/store size.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of a computerised system including email, Microsoft Excel.
4 day Counter Manager Estee Lauder Preston Fishergate employer: Estee Lauder Companies
Estee Lauder is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are empowered to lead and develop their teams in a dynamic retail environment. With a strong emphasis on career progression, comprehensive training, and a competitive benefits package, this role offers a unique opportunity to grow within the prestigious beauty industry while making a meaningful impact on customer experiences. Located in Preston Fishergate, you will be part of a diverse team that values innovation and collaboration, setting the stage for a fulfilling and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land 4 day Counter Manager Estee Lauder Preston Fishergate
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty industry, attend events, and engage with potential colleagues on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and showcasing your leadership skills. Think about examples from your past experiences that highlight your ability to coach and develop a team, as well as how you’ve tackled challenges in a retail environment.
✨Tip Number 3
Show your passion for the brand! Research Estee Lauder’s products and values, and be ready to discuss how you can contribute to their success. This will not only impress your interviewers but also demonstrate your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace 4 day Counter Manager Estee Lauder Preston Fishergate
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your leadership experience in your application. We want to see how you've coached and developed teams in the past, so share specific examples that demonstrate your ability to inspire others.
Tailor Your Application:Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention your relevant skills and experiences that align with the role of Counter Manager.
Be Results-Oriented:We’re looking for someone who’s driven to meet objectives. In your application, include any achievements or targets you’ve hit in previous roles. Show us how you go above and beyond to achieve results!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Numbers
Before the interview, brush up on your sales figures and any relevant metrics from your previous roles. Being able to discuss how you’ve driven sales or improved customer satisfaction will show that you’re results-oriented and ready to take accountability for your own store.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached someone to success or resolved a conflict. This will demonstrate your ability to inspire and develop others, which is key for a Counter Manager role.
✨Understand the Brand
Familiarise yourself with Estee Lauder’s products, values, and recent campaigns. Showing genuine enthusiasm for the brand and its mission will help you connect with the interviewers and prove that you’re a good cultural fit for the company.
✨Prepare for Customer Scenarios
Think through potential customer service scenarios you might face as a Counter Manager. Be ready to discuss how you would handle difficult situations with diplomacy and tact, showcasing your problem-solving skills and customer relationship management expertise.
