At a Glance
- Tasks: Lead a team to deliver exceptional customer service and achieve sales targets.
- Company: Join Estée Lauder Companies, a leader in beauty retail.
- Benefits: Enjoy a competitive salary, bonus scheme, and product discounts.
- Other info: Flexible hours and opportunities for training and development.
- Why this job: Be part of a dynamic team and inspire others in the beauty industry.
- Qualifications: Previous management experience and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Estée Lauder Companies Stores, the outlet retailing operation of Estée Lauder Companies, is seeking a Store Manager to lead a team of sales advisors and ensure the smooth, efficient running of the store.
Responsibilities
- Manage a team of sales advisors, coaching and mentoring staff to achieve sales and customer service targets, and maintain a high standard of customer experience.
Qualifications
- Previous management experience, including coaching/mentoring others to achieve sales and customer service targets.
- A passion and energy to provide inspirational, authentic and personalised customer service.
- Flexible availability across days/hours. Discuss availability with the hiring manager before/during the interview.
- Proof of right to live and work in the country.
Compensation & Benefits
- Competitive industry salary.
- Bonus scheme.
- Product discount.
- Training & development.
Store Manager - The Cosmetics Company Store - Gunwharf Quays/Portsmouth - 37.5 hours - 5 days employer: Estee Lauder Companies
At Estée Lauder Companies, we pride ourselves on fostering a vibrant work culture that values teamwork, creativity, and personal growth. As a Store Manager at our Gunwharf Quays location, you will benefit from competitive salaries, a bonus scheme, and generous product discounts, all while leading a passionate team dedicated to delivering exceptional customer experiences. With ample training and development opportunities, this role not only allows you to inspire others but also supports your own career advancement in the dynamic world of beauty retail.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - The Cosmetics Company Store - Gunwharf Quays/Portsmouth - 37.5 hours - 5 days
✨Tip Number 1
Get to know the company culture before your interview. Research Estée Lauder Companies and their values, so you can show how your passion for customer service aligns with their mission. This will help you stand out as a candidate who truly fits in.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully coached or mentored team members. We want to hear about those moments that showcase your ability to inspire others and drive sales.
✨Tip Number 3
Be ready to discuss your flexible availability. Since the role requires working across various days and hours, it’s important to communicate your schedule clearly. This shows you're committed and ready to jump in when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Store Manager - The Cosmetics Company Store - Gunwharf Quays/Portsmouth - 37.5 hours - 5 days
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your previous management experience and any coaching or mentoring you've done, as this is key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for customer service and how you can inspire your team. We want to see your personality come through, so don’t hold back!
Showcase Your Flexibility:Since the role requires flexible availability, mention your willingness to work across different days and hours. This shows us you're ready to jump in wherever needed!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Stuff
Before the interview, make sure you’re familiar with Estée Lauder Companies and their values. Research their products and understand what makes their customer service stand out. This will help you demonstrate your passion for the brand and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be ready to share specific examples of how you've successfully managed and mentored others in the past. Think about times when you’ve motivated your team to hit sales targets or improved customer service – these stories will highlight your suitability for the role.
✨Be Ready to Discuss Availability
Since the job requires flexible availability, be prepared to discuss your schedule openly. Think about your availability across different days and hours, and don’t hesitate to ask the hiring manager about their expectations. This shows that you’re proactive and willing to adapt.
✨Emphasise Customer Experience
The role is all about providing an exceptional customer experience, so come armed with examples of how you’ve gone above and beyond for customers in previous roles. Whether it’s resolving complaints or creating memorable shopping experiences, these anecdotes will illustrate your commitment to customer service.
