At a Glance
- Tasks: Support the management team and lead by example in delivering exceptional customer service.
- Company: Join a leading cosmetics retailer with a passion for beauty and customer satisfaction.
- Benefits: Gain valuable supervisory experience and work in a dynamic retail environment.
- Other info: Flexible hours and opportunities for growth in a fast-paced setting.
- Why this job: Perfect for ambitious individuals seeking a long-term career in the beauty industry.
- Qualifications: Retail experience, especially in cosmetics, and strong customer service skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Key Responsibilities
- Support the Store Manager and Assistant Manager to ensure the smooth, efficient running of the store.
- Use outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
- Carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis.
- Provide first supervisory experience for an ambitious self-starter looking for a long term career in prestige beauty.
Qualifications
- Proven retail experience, preferably within cosmetics.
- Ability to provide inspirational, authentic and personalized customer service.
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Key Holder - The Cosmetics Company Store - Gunwharf - 32 hours (4 days) in Portsmouth employer: Estee Lauder Companies
At The Cosmetics Company Store in Gunwharf, we pride ourselves on fostering a vibrant and supportive work culture that empowers our employees to excel. With a focus on personal development and career progression, we offer comprehensive training and mentoring opportunities for those looking to grow within the prestige beauty industry. Our team enjoys a dynamic retail environment where exceptional customer service is celebrated, making it an ideal place for passionate individuals to thrive.
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Gunwharf - 32 hours (4 days) in Portsmouth
Coaching Skills
Mentoring Skills
Customer Service
Cash Reconciliation
Retail Operations
Supervisory Experience
Sales Target Achievement
