At a Glance
- Tasks: Lead the sales team and ensure exceptional customer service in a vibrant retail environment.
- Company: Join Estée Lauder, a global leader in beauty and cosmetics.
- Benefits: Competitive pay, training opportunities, and a diverse workplace culture.
- Other info: Flexible hours and a chance to grow within a dynamic company.
- Why this job: Kickstart your career in retail with a prestigious brand and develop your leadership skills.
- Qualifications: Retail experience, passion for beauty, and a knack for inspiring others.
The predicted salary is between 20000 - 25000 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self‑starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
- Previous experience with retail point‑of‑sale software
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Key Holder - The Cosmetics Company Store - Gunwharf - 30 hours (4 days) in Portsmouth employer: Estee Lauder Companies
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that champions diversity and personal growth. As a Key Holder at our Gunwharf location, you will benefit from comprehensive training, competitive remuneration, and the opportunity to advance your career in the prestigious beauty industry while being part of a supportive team dedicated to delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Gunwharf - 30 hours (4 days) in Portsmouth
✨Tip Number 1
Get to know the company! Research The Estée Lauder Companies and their values. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role focuses on providing inspirational and personalised service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and might even give you a heads-up about the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing this Key Holder position.
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Gunwharf - 30 hours (4 days) in Portsmouth
Some tips for your application 🫡
Show Your Retail Flair:Make sure to highlight your previous retail experience, especially in cosmetics. We want to see how you've dazzled customers and met sales targets in the past!
Be Authentic:When writing your application, let your personality shine through. We value authenticity, so don’t be afraid to show us who you are and how you connect with customers.
Highlight Leadership Skills:If you've had any supervisory experience, even if it's informal, make it known! We’re looking for someone who can inspire and coach others, so share those stories with us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it’s super easy!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Products
Before the interview, make sure you’re familiar with The Estée Lauder Companies' range of products. Understand their key features and benefits, as well as any current promotions. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided exceptional customer service. Think about situations where you went above and beyond for a customer or resolved a difficult issue. This will demonstrate your ability to deliver the inspirational and personalised service they’re looking for.
✨Highlight Leadership Experience
Even if you haven’t held a formal supervisory role, think of times when you’ve taken the lead in a team setting. Discuss how you’ve mentored or coached colleagues, and how you can bring that experience to the Key Holder position. This will show your potential to support the Store Manager effectively.
✨Be Ready for Cash Handling Questions
Since cash reconciliation is part of the role, be prepared to discuss your experience with cash handling. If you have specific examples of how you’ve managed cash in previous roles, share those. If not, think about how you would approach this responsibility and communicate your understanding of its importance.
