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For Companies At a Glance
- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Other info: Diverse culture with great opportunities for personal and professional growth.
- Why this job: Kickstart your career in retail with a prestigious brand and develop your leadership skills.
- Qualifications: Retail experience and a passion for providing excellent customer service.
The predicted salary is between 12 - 15 £ per hour.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
Key Holder - The Cosmetics Company Store - Gunwharf - 12 hours (2 days) in Portsmouth employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Gunwharf - 12 hours (2 days) in Portsmouth
✨Tip Number 1
Get to know the brand! Dive into Estée Lauder's products and values. When you walk into that interview, show your passion for their cosmetics and how you can embody their brand ethos.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to provide personalised service. Role-play with a friend or family member to get comfortable with your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at events. Ask them about their experiences and any tips they might have for landing the Key Holder role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at The Cosmetics Company Store.
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Gunwharf - 12 hours (2 days) in Portsmouth
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for cosmetics shine through! Mention any relevant experience or products you adore. We want to see that you’re not just looking for a job, but that you genuinely care about the beauty industry.
Highlight Your Retail Experience: Make sure to detail your previous retail roles, especially if they involve cosmetics. We’re keen on seeing how your past experiences can help you excel as a Key Holder. Don’t forget to mention any specific achievements or skills that set you apart!
Emphasise Customer Service Skills: Customer service is key in our world! Use your application to showcase examples of how you've provided exceptional service in the past. We love candidates who can create memorable experiences for customers, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy and ready to take the next step with us!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with the various brands under The Estée Lauder Companies. Understand their unique selling points and target audiences. This knowledge will help you demonstrate your passion for the products and show that you're ready to represent them.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond to meet a customer's needs, as this is crucial for the Key Holder position.
✨Demonstrate Leadership Potential
Since this role involves supporting the Store Manager, be ready to discuss any past experiences where you've taken on leadership responsibilities. Highlight your coaching and mentoring skills, and how you can inspire others to achieve sales targets.
✨Practice Cash Handling Scenarios
As cash handling is part of the job, brush up on your cash reconciliation skills. Be prepared to discuss your experience with cash management and how you ensure accuracy and accountability in financial transactions.