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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on personal development.
- Benefits: Competitive pay, training opportunities, and a chance to grow in the beauty industry.
- Why this job: Be the CEO of your own store and make a real impact in retail.
- Qualifications: Retail experience and strong leadership skills are essential.
- Other info: Diverse culture with excellent career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Effective verbal and written communication skills. Excellent interpersonal skills
- Quality customer service skills. Skilled at winning people over
- Results oriented, with high drive to meet objectives and standards
- Pursue goals beyond what is required or expected of them
- Senses others' development needs and bolsters their abilities
- Anticipates, recognizes, and meets customers' needs
- Handles difficult and tense customer service situations with diplomacy and tact
- Guides the performance of others while holding them accountable
- Cultivate and maintain extensive informal networks
- Models team qualities like respect, helpfulness, and cooperation
- High attention to detail and organisational skills
- The ability to work autonomously and contribute to the team
- Proactive and positive approach to work and tasks
- Confidentiality, tact, and discretion when dealing with people
Qualifications / Knowledge:
- Retail sales experience.
- Team leadership.
- Degree of experience dependent on business/Store size.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of a computerised system including email, Microsoft Excel.
Counter Manager La Mer 37.5 hours H Beauty Silverburn in Paisley employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager La Mer 37.5 hours H Beauty Silverburn in Paisley
✨Tip Number 1
Get to know the company inside out! Research La Mer and understand their values, products, and customer base. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to leadership and customer service. Think about your past experiences and how they align with the role of Counter Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at La Mer and ready to take on the challenge!
We think you need these skills to ace Counter Manager La Mer 37.5 hours H Beauty Silverburn in Paisley
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've coached and developed teams in the past, so share specific examples that demonstrate your ability to inspire others and achieve results.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Use keywords from the posting to show us you understand what we're looking for and how you fit the bill.
Be Results-Oriented: We’re all about achieving targets, so make sure to include any quantifiable achievements in your application. Whether it’s sales figures or customer satisfaction scores, we want to see how you’ve gone above and beyond in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join the StudySmarter family!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Numbers
Before the interview, brush up on your sales figures and any relevant metrics from your previous roles. Being able to discuss how you’ve driven sales or improved customer satisfaction with concrete numbers will impress the interviewers and show that you’re results-oriented.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached someone to success or resolved a conflict. This will demonstrate your ability to inspire and develop others, which is key for a Counter Manager role.
✨Understand the Brand
Do your homework on La Mer and its products. Familiarise yourself with their brand values, target audience, and recent campaigns. This knowledge will help you articulate how you can contribute to their goals and connect with customers effectively.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various customer service scenarios or team challenges. Practise your responses to these types of questions, focusing on your problem-solving skills and ability to maintain a positive environment, even under pressure.
