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- Tasks: Manage key retailer accounts and drive sales performance across online and offline channels.
- Company: Join a leading luxury brand with a focus on innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be the driving force behind brand success and make a real impact in the retail world.
- Qualifications: Extensive experience in account management and strong analytical skills required.
- Other info: Immediate start available; perfect for those ready to take their career to the next level.
The predicted salary is between 36000 - 60000 £ per year.
The National Account Manager is responsible for managing key retailer accounts across both online and offline channels. This role involves achieving retail, net sales, and operating profit sales goals by developing and executing the brand’s strategic plans. As the main interface between the brand and retailer partner store groups, you will drive sales performance, negotiate terms, and ensure seamless customer journeys across all touchpoints, both digital and physical.
Strategic Planning
- Set and manage retail and net sales targets for both online and offline channels, aligned with brand goals.
- Develop and execute differentiated marketing plans to achieve key performance indicators (KPIs) for each retailer.
- Create joint business plans with retailers to gain market share and promote key products.
- Assess risks and opportunities monthly, weekly, and annually, and recommend corresponding actions.
Account Management & Negotiations
- Lead negotiations with retailer teams on all trade and marketing initiatives to meet sales targets.
- Manage stock allocations for new product development, key retail moments (e.g., Christmas), and ensure e-retail sites are up to date with the right content and banners.
- Ensure that retailer websites are regularly updated and in compliance with brand guidelines.
- Collaborate with Sales and Commercial Directors for floor plan negotiations, corporate projects, and terms discussions.
Data, Insights & Analysis
- Use internal and retailer data to drive strategic decisions.
- Provide key sales data and insights to stakeholders, monitoring brand performance against targets.
- Manage P&L for respective accounts, recommending actions to achieve fiscal year goals.
- Regularly review business performance and analyse profitability of retail activities and doors.
Collaboration & Communication
- Work closely with internal teams (marketing, social, and operations) to develop bespoke retailer trade marketing plans.
- Regularly liaise with Finance to maintain accurate records and ensure performance aligns with budget.
- Build strong relationships with key retailer contacts and act as a brand ambassador, ensuring the brand is a priority in retailer planning.
Promotions & Merchandising
- Oversee the execution of promotional activities and merchandising strategies to maximise sales.
- Conduct weekly site walks and monthly store visits to monitor execution and raise issues where necessary.
- Create and manage activity calendars, ensuring timely and effective execution of retailer promotions.
Qualifications
- Extensive experience in National Account Management, including P&L responsibility.
- Strong analytical abilities, with a keen understanding of data analysis, forecasting, and strategy development.
- Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
- Experience in luxury retail, cosmetics, or a similar industry.
- Knowledge of both digital and physical retail operations and best practices.
- A strategic thinker with the ability to influence and build brand partnerships.
- Candidates must be available immediately.
National Account Manager, MAC - Fixed Term Contract until October 2026 employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager, MAC - Fixed Term Contract until October 2026
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that National Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its competitors. We want you to be able to discuss how you can drive sales performance and negotiate terms effectively. Show them you’re the strategic thinker they need!
✨Tip Number 3
Practice your pitch! You’ll need to communicate your experience in managing key accounts and using data to drive decisions. We suggest rehearsing with a friend or in front of a mirror to nail that confident delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace National Account Manager, MAC - Fixed Term Contract until October 2026
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of National Account Manager. Highlight your experience in managing key accounts and achieving sales targets, especially in luxury retail or cosmetics. We want to see how your skills align with our goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven sales performance and built strong retailer relationships in the past.
Showcase Your Analytical Skills: Since data analysis is key for this position, make sure to mention any relevant experience you have with P&L management and using data to drive strategic decisions. We love seeing candidates who can back up their claims with numbers!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Numbers
As a National Account Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to sales performance, P&L management, and market share. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Negotiation Skills
Negotiation is a big part of this role, so prepare examples of successful negotiations you've led. Think about the strategies you used and the outcomes achieved. This will show your potential employer that you can effectively manage retailer relationships.
✨Understand the Brand and Retail Landscape
Familiarise yourself with the brand's current position in the market and its competitors. Be prepared to discuss how you would develop strategic plans to enhance brand visibility and sales across both online and offline channels.
✨Demonstrate Collaboration
This role requires working closely with various internal teams. Prepare to talk about how you've successfully collaborated with marketing, finance, and operations in the past. Highlight any specific projects where teamwork led to significant results.
