At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on growth and development.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Why this job: Be the CEO of your own store and make a real impact in retail.
- Qualifications: Strong leadership skills and a passion for coaching others.
- Other info: Diverse culture with excellent career progression opportunities.
The predicted salary is between 30000 - 42000 Β£ per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-around skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Effective verbal and written communication skills.
- Excellent interpersonal skills.
- Quality customer service skills.
- Skilled at winning people over.
- Results oriented, with high drive to meet objectives and standards.
- Pursue goals beyond what is required or expected of them.
- Senses others' development needs and bolsters their abilities.
- Anticipates, recognizes, and meets customers' needs.
- Handles difficult and tense customer service situations with diplomacy and tact.
- Guides the performance of others while holding them accountable.
- Cultivate and maintain extensive informal networks.
- Models team qualities like respect, helpfulness, and cooperation.
- High attention to detail and organisational skills.
- The ability to work autonomously and contribute to the team.
- Proactive and positive approach to work and tasks.
- Confidentiality, tact, and discretion when dealing with people.
- Retail sales experience.
- Team leadership.
- Degree of experience dependent on business/store size.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of a computerised system including email, Microsoft Excel.
30hr Account Manager Clinique Mansfield (Mat Cover) employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land 30hr Account Manager Clinique Mansfield (Mat Cover)
β¨Tip Number 1
Get to know the company inside out! Research Clinique's values, products, and recent campaigns. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
β¨Tip Number 2
Practice your leadership stories! Think of times you've successfully led a team or resolved a tricky customer situation. We want you to be ready to share these experiences in a way that highlights your skills and fits the role perfectly.
β¨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what itβs really like to work at Clinique.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace 30hr Account Manager Clinique Mansfield (Mat Cover)
Some tips for your application π«‘
Show Your Leadership Skills: Make sure to highlight any experience you have in leading teams or coaching others. We want to see how you've inspired and developed your colleagues in previous roles, especially in a fast-paced retail environment.
Tailor Your Application: Donβt just send the same CV everywhere! Take the time to tailor your application to this specific role. Mention how your skills align with the job description, particularly around business planning and customer relationship management.
Be Results-Oriented: We love candidates who are driven by results! Share examples of how you've met or exceeded targets in past roles. This will show us that you have the right mindset for achieving sales and operational goals.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity at Clinique Mansfield!
How to prepare for a job interview at Estee Lauder Companies
β¨Know Your Numbers
Before the interview, brush up on your sales figures and any relevant metrics from your previous roles. Being able to discuss how you met or exceeded targets will show that you're results-oriented and ready to take accountability for the store's performance.
β¨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached someone to success or resolved a conflict. This will demonstrate your ability to guide and develop others, which is crucial for this role.
β¨Customer-Centric Mindset
Be ready to discuss how you handle customer service challenges. Share stories that highlight your diplomacy and tact in difficult situations. This will show that you can anticipate and meet customers' needs while maintaining a positive shopping experience.
β¨Strategic Thinking
Familiarise yourself with basic business planning concepts. Be prepared to talk about how you would approach creating an agile business plan for the store. This could include ideas for in-store events or customer relationship management strategies that align with the company's goals.