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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and achieve sales targets.
- Company: Join a prestigious beauty brand with a focus on diversity and inclusion.
- Benefits: Competitive pay, excellent training, and opportunities for career growth.
- Why this job: Kickstart your supervisory career in a vibrant retail environment.
- Qualifications: Retail experience, strong customer service skills, and a flair for cosmetics.
- Other info: Flexible hours and a supportive team culture await you!
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
MAC Stratford FSS - Retail Artist -37.5 employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC Stratford FSS - Retail Artist -37.5
✨Tip Number 1
Get to know the company culture! Before your interview, check out MAC's values and mission. This way, you can show how your vibe matches theirs, making you a standout candidate.
✨Tip Number 2
Practice your customer service stories! Think of times when you went above and beyond for a customer. We want you to share these experiences during your interview to highlight your skills in providing that authentic service.
✨Tip Number 3
Dress the part! As a retail artist, your appearance matters. Show off your style and creativity in your outfit, reflecting the brand's image while keeping it professional.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace MAC Stratford FSS - Retail Artist -37.5
Some tips for your application 🫡
Show Your Retail Flair: Make sure to highlight your retail experience, especially in cosmetics. We want to see how you've provided that inspirational and personalised customer service in your previous roles.
Be Authentic: When writing your application, let your personality shine through! We value authenticity, so don’t be afraid to show us who you are and how you connect with customers.
Highlight Leadership Skills: If you've had any supervisory experience, make it known! Share examples of how you've coached or mentored others to achieve their targets, as this is key for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Familiarise yourself with the latest trends and products. This will not only show your passion for the industry but also help you answer questions confidently.
✨Show Off Your Coaching Skills
Since the role involves mentoring and coaching, be ready to share examples of how you've successfully led a team or helped someone improve their performance. Think of specific situations where your guidance made a difference.
✨Demonstrate Customer Service Excellence
Prepare to discuss how you provide personalised customer service. Have a few stories ready that highlight your ability to connect with customers and meet their needs. This is key for the role, so make it shine!
✨Be Ready for Cash Handling Questions
As cash reconciliation is part of the job, be prepared to talk about your experience with cash handling. If you’ve done this before, share your process and any challenges you’ve overcome. If not, express your willingness to learn and adapt quickly.
