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- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Other info: Diverse culture with great opportunities for personal and professional growth.
- Why this job: Kickstart your career in retail with a prestigious brand and make a real impact.
- Qualifications: Retail experience and a passion for providing excellent customer service.
The predicted salary is between 12 - 15 £ per hour.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
Key Holder - The Cosmetics Company Store - Wembley - 7.5 hours/ 1 days in London employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Wembley - 7.5 hours/ 1 days in London
✨Tip Number 1
Get to know the brand! Dive into Estée Lauder's products and values. When you walk into that interview, show your passion for their cosmetics and how you can contribute to their mission of providing top-notch customer service.
✨Tip Number 2
Practice your pitch! Think about how your previous retail experience aligns with the Key Holder role. Be ready to share specific examples of how you've inspired teams or handled cash reconciliation in the past.
✨Tip Number 3
Dress the part! Since you're applying for a position in cosmetics, make sure your appearance reflects the brand's image. Show off your style while keeping it professional—first impressions matter!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Wembley - 7.5 hours/ 1 days in London
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for cosmetics shine through! Share any personal experiences or favourite products that connect you to the beauty industry. We want to see your enthusiasm for the brands we represent.
Highlight Your Retail Experience: Make sure to detail your previous retail experience, especially if it’s in cosmetics. We’re looking for candidates who can demonstrate their skills in customer service and sales, so don’t hold back on showcasing your achievements!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities of a Key Holder and how you can contribute to our team. We appreciate when applicants take the time to connect their experience to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Cosmetics Company Store!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with the various brands under The Estée Lauder Companies. Understand their unique selling points and target audiences. This knowledge will help you demonstrate your passion for the products and show that you're ready to represent them.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond to meet a customer's needs, as this is crucial for the Key Holder position.
✨Demonstrate Leadership Potential
Since this role involves supporting the Store Manager, be ready to discuss your leadership style. Share experiences where you've coached or mentored others, even if it was informal. Highlight your ability to inspire and motivate a team.
✨Be Ready for Cash Handling Questions
As cash handling is part of the job, brush up on your experience with cash reconciliation. Be prepared to answer questions about how you would handle discrepancies or ensure accuracy during cash management tasks.