At a Glance
- Tasks: Lead the sales team and ensure exceptional customer service in a vibrant retail environment.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive pay, health insurance, and career development opportunities.
- Other info: Diverse culture with great growth potential and training.
- Why this job: Kickstart your career in beauty with hands-on experience and mentorship.
- Qualifications: Retail experience and a passion for cosmetics are essential.
The predicted salary is between 16212 - 16212 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- Ability to provide inspirational, authentic and personalized customer service
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Pay Range and BenefitsPay Range: Anticipated Base Salary Range £16,212.93 to £16,212.93 (Depending on qualifications, skills, experience and/or budget), based on a 40 hour work week (range to be scaled accordingly). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)). You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding.
We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
Key Holder - The Cosmetics Company Store - Wembley - 22.5 hours (3 days) in London employer: Estee Lauder Companies
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that champions diversity and personal growth. As a Key Holder at our Wembley location, you will benefit from comprehensive training, competitive remuneration, and a supportive environment that encourages career advancement within the prestigious beauty industry. Join us to be part of a team that values your contributions and provides meaningful opportunities for development.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Wembley - 22.5 hours (3 days) in London
✨Tip Number 1
Get to know the brand! Dive into Estée Lauder's products and values. When you show genuine enthusiasm for their cosmetics, it’ll shine through in your conversations and interviews.
✨Tip Number 2
Practice your customer service skills. Think of scenarios where you can demonstrate how you'd provide that authentic and personalised service they’re after. Role-play with a friend or even in front of the mirror!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight your retail experience and passion for beauty right from the start.
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Wembley - 22.5 hours (3 days) in London
Some tips for your application 🫡
Show Your Retail Flair:Make sure to highlight your previous retail experience, especially in cosmetics. We want to see how you've provided that inspirational and personalised customer service that makes a difference!
Be Authentic:When writing your application, let your personality shine through! We value authenticity, so don’t be afraid to show us who you are and why you're passionate about beauty and retail.
Detail Your Skills:Don’t forget to mention any cash handling or supervisory experience you have. We’re looking for someone who can help lead the team, so share examples of how you've coached or mentored others in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Products
Before the interview, make sure you’re familiar with the brands and products sold at The Cosmetics Company Store. Research their bestsellers and unique offerings. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past retail experience where you provided exceptional customer service. Think about situations where you went above and beyond to meet a customer's needs. This will demonstrate your ability to deliver the inspirational and personalised service they’re looking for.
✨Highlight Leadership Experience
Even if you haven’t held a supervisory role before, think of times when you’ve led a project or mentored a colleague. Be ready to discuss how you can inspire and coach others to achieve sales targets, as this is a key part of the Key Holder position.
✨Practice Cash Handling Scenarios
Since cash reconciliation is part of the job, brush up on your cash handling skills. Be prepared to discuss your experience with cash management and any relevant software. This will reassure the interviewers that you can handle the operational side of the role smoothly.
