At a Glance
- Tasks: Support the Store Manager in running a vibrant cosmetics store and delivering exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive pay, commission, product discounts, and training opportunities.
- Other info: Flexible hours to support your work-life balance and growth in the beauty industry.
- Why this job: Be part of a dynamic team and inspire customers with premium beauty products.
- Qualifications: Retail experience is a plus, but passion for beauty and customer service is key.
The predicted salary is between 13 - 14 £ per hour.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proof of right to live and work in the country
Key Holder - The Cosmetics Company Store - Fitzrovia/London - 13.5hr/2 days employer: Estee Lauder Companies
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the beauty retail sector. As a Key Holder in our Fitzrovia store, you will enjoy competitive compensation, a commission scheme, and generous product discounts, all while being part of a team that values authentic customer service and work-life balance. Join us to immerse yourself in a world of luxury brands and contribute to a rewarding retail experience in one of London's most dynamic locations.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Fitzrovia/London - 13.5hr/2 days
✨Tip Number 1
Get to know the brand! Dive into Estée Lauder's history and values. When you show genuine passion for their products during your interview, it’ll definitely set you apart from the crowd.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and how it aligns with the Key Holder role.
✨Tip Number 3
Dress to impress! Since you’re applying for a position in cosmetics, showcase your style and professionalism. A polished look can make a great first impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Fitzrovia/London - 13.5hr/2 days
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for beauty and customer service shine through. We want to see that you’re genuinely excited about the products and the role!
Tailor Your CV:Make sure to customise your CV to highlight any relevant retail experience or skills that match what we’re looking for. Mention any previous roles where you’ve had to manage cash or lead a team.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and how they’ve shaped your approach to customer service.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you into the process!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with the Estée Lauder Companies and their extensive range of brands. Be ready to discuss your favourite products and why you love them. This shows your passion for the industry and helps you connect with the interviewers.
✨Showcase Your Retail Experience
Highlight any previous retail experience, especially in supervisory roles. Be prepared to share specific examples of how you've coached or mentored others to achieve sales targets. This will demonstrate your leadership skills and ability to support the Store Manager.
✨Emphasise Customer Service
Prepare to discuss your approach to providing exceptional customer service. Think of a time when you went above and beyond for a customer and be ready to share that story. This is crucial for a Key Holder role where customer satisfaction is key.
✨Be Flexible and Open
Since the role requires flexible availability, be honest about your schedule during the interview. Discuss how you can adapt to the store's needs while maintaining a good work-life balance. This shows you're a team player and committed to the role.
