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- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Other info: Diverse culture with great opportunities for personal and professional growth.
- Why this job: Kickstart your career in retail with a prestigious brand and make an impact.
- Qualifications: Retail experience and a passion for providing excellent customer service.
The predicted salary is between 12 - 15 £ per hour.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
Key Holder - Key Holder - Wembley - 7.5hours/ 1 day in London employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder - Key Holder - Wembley - 7.5hours/ 1 day in London
✨Tip Number 1
Get to know the brand! Dive into Estée Lauder's products and values. When you show genuine enthusiasm for their offerings during your interview, it’ll really set you apart from the crowd.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your ability to provide that inspirational and authentic service they’re looking for.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work there, which can be super helpful in your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Key Holder - Key Holder - Wembley - 7.5hours/ 1 day in London
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty products shine through! Mention any relevant experience you have with cosmetics or retail, and how it fuels your desire to work with a prestigious brand like Estée Lauder.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your previous retail experience and any leadership skills you possess. We want to see how you can inspire and coach others in a dynamic environment!
Be Authentic: Authenticity is key! Use your own voice in your application. Share personal anecdotes that demonstrate your customer service skills and how you’ve gone above and beyond to create memorable experiences for customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Estée Lauder.
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with the Estée Lauder brands and their unique selling points. This will not only show your enthusiasm for the role but also help you answer questions about how you can contribute to their success.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond, as this is crucial for a Key Holder role.
✨Demonstrate Leadership Potential
Since this role involves supporting the Store Manager, be ready to discuss any previous experiences where you’ve led a team or taken initiative. Highlight your coaching and mentoring skills to show you can inspire others.
✨Practice Cash Handling Scenarios
Brush up on your cash handling experience and be prepared to discuss how you would manage cash reconciliation at the start and end of the day. This shows you're detail-oriented and trustworthy, which is vital for this position.