At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for visitors.
- Company: Join the iconic Jo Malone London team at John Lewis Oxford Street.
- Benefits: Gain retail experience, develop customer service skills, and enjoy a vibrant work environment.
- Other info: Flexible hours in a fast-paced environment with opportunities for personal growth.
- Why this job: Be part of a creative team that brings fragrance and joy to life.
- Qualifications: Warm, friendly attitude with a passion for storytelling and customer service.
The predicted salary is between 20000 - 25000 £ per year.
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- To be aware of competitor activity and to drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image. The ability to provide inspirational, authentic and personalized customer service. Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment. Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Jo Malone London - John Lewis Oxford Street - Temporary 37.5 hour Stylist employer: Estee Lauder Companies
At Jo Malone London, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and exceptional customer service. As a Stylist at our John Lewis Oxford Street location, you will enjoy unique opportunities for personal growth while engaging with a diverse clientele in one of the most iconic shopping destinations in the world. With a focus on employee development and a commitment to delivering memorable experiences, we ensure that every team member feels valued and inspired to bring their best selves to work.
StudySmarter Expert Advice🤫
We think this is how you could land Jo Malone London - John Lewis Oxford Street - Temporary 37.5 hour Stylist
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Jo Malone London's products and services. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Attend events or workshops related to the beauty and retail industry. Connecting with people in the field can lead to job opportunities and insider tips that could help you land that stylist role.
✨Tip Number 3
Practice your customer service skills! Role-play scenarios where you provide exceptional service. This will prepare you for interviews and show that you’re ready to deliver the warm, kind, and friendly service that Jo Malone London is known for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Jo Malone London. Don’t miss out on this opportunity!
We think you need these skills to ace Jo Malone London - John Lewis Oxford Street - Temporary 37.5 hour Stylist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in some creativity and warmth that reflects the Jo Malone spirit.
Tailor Your Application:Make sure to tailor your application specifically for this role. Highlight your customer service experience and any relevant skills that align with the responsibilities mentioned in the job description. We love seeing how you connect with our brand!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like our customer service!
How to prepare for a job interview at Estee Lauder Companies
✨Know the Brand Inside Out
Before your interview, dive deep into Jo Malone London's history, values, and product range. Familiarise yourself with their signature scents and services, as this will help you connect with the brand's ethos and demonstrate your passion for their offerings.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond to create memorable experiences for customers, as this aligns perfectly with the role's focus on outstanding service.
✨Embrace Creativity
Since creativity is a big part of the role, come ready to discuss how you can bring fun and innovative ideas to the boutique. Whether it's hosting events or creating unique customer experiences, show them how your creative flair can enhance their brand.
✨Dress to Impress
Make sure your appearance reflects the brand's grooming guidelines. A polished and professional look will not only make a great first impression but also show that you understand the importance of maintaining high standards in a retail environment.
