Overview
The Estée Lauder Companies Inc. is a leading manufacturer, marketer, and seller of prestige skin care, makeup, fragrance, and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including Estée Lauder, Clinique, MAC, La Mer, Bobbi Brown, Aveda, Jo Malone London, Tom Ford, and others.
Role
Assistant Counter Manager – to support the Store Manager in leading, coaching and developing the sales team to achieve all sales, customer service and operational targets.
Responsibilities
- Support the Store Manager to lead, coach and develop the team of Sales Associates.
- Help achieve sales, customer service and operational targets across the store/counter.
- Contribute to a positive, high‑performing retail environment in a fast-paced setting.
Qualifications
- Proven retail experience preferably within cosmetics.
- The ability to provide inspirational, authentic and personalized customer service.
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
- Retail operations experience including inventory management and cash reconciliation.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficient in Microsoft Office.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
- Equal Opportunity Employer: Estée Lauder Companies is committed to promoting an inclusive and diverse work environment and encourages applications from people of all backgrounds, genders, sexual orientations, religions, and disabilities.
