At a Glance
- Tasks: Deliver expert fragrance knowledge and personalised customer service in a luxury retail environment.
- Company: Join Estée Lauder Companies, a leader in luxury fragrances.
- Benefits: Competitive pay, excellent training, and a supportive team culture.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be a brand ambassador and help customers find their perfect scent.
- Qualifications: Amateur experience in fragrance or retail is welcome; creativity is key!
The predicted salary is between 20000 - 25000 £ per year.
As a Fragrance Advisor, you will represent Estée Lauder Companies and its luxury fragrance brands, delivering an exceptional customer experience through expert product knowledge, personalised service, and a passion for fragrance. You will act as a brand ambassador, helping customers discover scents that reflect their personality, lifestyle, and preferences. You will also work as part of a high performing team to create impact with in‑store events and to ensure the store always achieves our high standards of visual merchandising to stand out against our competitors.
We offer excellent training and development and a competitive remuneration and benefits package.
Responsibilities- Deliver expert product knowledge and personalised customer service.
- Act as a brand ambassador, promoting Estée Lauder fragrance brands.
- Assist customers in discovering scents that reflect their personality, lifestyle, and preferences.
- Participate in in‑store events and support visual merchandising design and execution.
- Maintain a welcoming, inspirational and personalised in‑store experience.
- While a qualification in make‑up artistry/previous retail make‑up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise.
- Ability to provide inspirational, authentic and personalised customer service.
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment.
- Previous experience with retail point‑of‑sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
We welcome applicants with amateur level experience. Our culture values diversity of thought and people. All applicants must demonstrate the ability to provide inspirational, authentic and personalised customer service.
ELC Fragrance Specialist- Boots Battersea Power Station- 22.5 hours in London employer: Estee Lauder Companies
Estée Lauder Companies is an exceptional employer, offering a vibrant work culture at the iconic Battersea Power Station location. With a strong emphasis on training and development, employees are empowered to grow their skills while delivering personalised customer experiences in a luxury retail environment. The company values diversity and fosters a supportive atmosphere where team members can thrive and make a meaningful impact through their passion for fragrance.
