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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on diversity and growth.
- Benefits: Competitive pay, excellent training, and career advancement opportunities.
- Other info: Dynamic environment with opportunities for personal and professional development.
- Why this job: Be the CEO of your own store and make a real impact in beauty.
- Qualifications: Retail management experience, strong leadership, and a passion for coaching.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Bobbi Brown Selfridges Business Manager in London employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bobbi Brown Selfridges Business Manager in London
✨Tip Number 1
Get to know the company inside out! Research Bobbi Brown's values, products, and recent campaigns. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed in the role.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've led a team or executed a successful event. We want to hear how you’ve made an impact in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Bobbi Brown Selfridges Business Manager in London
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've inspired and developed teams in the past, especially in a fast-paced retail environment like cosmetics.
Tailor Your Business Plan Experience: When discussing your previous roles, focus on your business planning skills. We’re looking for candidates who can set targets and analyse sales effectively, so share specific examples of how you’ve done this before.
Emphasise Customer Service Excellence: We value exceptional customer service, so don’t forget to mention any experiences where you provided personalised service or managed customer relationships. This will show us that you understand the importance of customer satisfaction.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Bobbi Brown at Selfridges.
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Business Inside Out
Before the interview, make sure you understand Bobbi Brown's brand values, product range, and recent campaigns. This knowledge will help you demonstrate your passion for the brand and show how you can contribute to its success.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where your coaching and development efforts resulted in improved performance or customer satisfaction.
✨Be Ready to Discuss Business Planning
Since this role involves creating and executing business plans, come prepared with ideas on how you would approach this. Think about strategies for customer recruitment and retention, as well as potential in-store events that could drive sales.
✨Demonstrate Your Customer Service Flair
Customer service is key in this role, so be ready to share stories that illustrate your ability to provide exceptional, personalised service. Think about how you’ve handled challenging situations and turned them into positive experiences for customers.