At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and achieve sales targets.
- Company: Join a prestigious beauty brand that values diversity and growth.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Other info: Perfect for ambitious self-starters looking for their first supervisory role.
- Why this job: Kickstart your career in retail with a role that offers real responsibility and impact.
- Qualifications: Retail experience, strong customer service skills, and a passion for beauty.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Aveda Lifestyle Salon and SPA Keyholder in London employer: Estee Lauder Companies
At Aveda Lifestyle Salon and Spa, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through our comprehensive training programmes and clear career progression paths, making this role not just a job, but a stepping stone towards a rewarding career in the beauty industry. Located in a dynamic retail environment, we offer competitive remuneration and benefits, ensuring our team feels valued and inspired every day.
StudySmarter Expert Advice🤫
We think this is how you could land Aveda Lifestyle Salon and SPA Keyholder in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Aveda's values and mission. This way, you can show how your personal style aligns with their vibe, making you a standout candidate.
✨Tip Number 2
Practice your customer service stories! Think of times when you went above and beyond for a customer. We want you to share these experiences during your interview to demonstrate your ability to provide that authentic, personalised service they’re after.
✨Tip Number 3
Show off your leadership skills! Even if you haven’t been a supervisor before, think about moments when you’ve led a team or mentored someone. Highlighting these experiences will help us see your potential as a Key Holder.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Aveda Lifestyle Salon and SPA Keyholder in London
Some tips for your application 🫡
Show Off Your Retail Experience:Make sure to highlight your previous retail experience, especially if it's in cosmetics. We want to see how you've handled customer service and sales targets in the past, so don’t hold back!
Be Authentic:When writing your application, let your personality shine through. We’re looking for someone who can provide inspirational and personalised customer service, so show us how you connect with customers in your previous roles.
Mention Your Leadership Skills:If you’ve had any supervisory experience, even if it’s informal, make sure to mention it! We love seeing examples of how you’ve coached or mentored others to achieve their goals.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Be ready to discuss your previous experiences and how they relate to the role of a Key Holder. Think about specific examples where you've provided exceptional customer service or led a team.
✨Show Off Your Coaching Skills
Since this role involves mentoring others, prepare to share instances where you've successfully coached or supported colleagues. Highlight your ability to inspire and motivate a team, as well as any strategies you've used to help them achieve sales targets.
✨Cash Handling Confidence
If you have experience with cash reconciliation, be sure to mention it! Discuss how you've managed cash handling in previous roles and any systems you've used. If you haven't done this before, express your willingness to learn and adapt quickly.
✨Be Ready for Retail Hours
This job requires flexibility with hours, so be prepared to discuss your availability. Show enthusiasm for working in a fast-paced environment and share any experiences you have with working varied shifts, including weekends and evenings.
