At a Glance
- Tasks: Support stylists and colourists while delivering exceptional guest experiences in a premium salon.
- Company: Join Aveda Academy London, a prestigious salon known for its commitment to environmental responsibility.
- Benefits: Enjoy competitive salary, 28 days holiday, product discounts, and extensive training opportunities.
- Other info: Be part of a supportive team and work towards NVQ Level 2 in Hairdressing.
- Why this job: Kickstart your career in hair and beauty with hands-on experience and professional development.
- Qualifications: Passion for hair and beauty, customer-focused attitude, and eagerness to learn.
The predicted salary is between 18000 - 25000 £ per year.
We are looking for friendly, energetic, and customer-focused Salon Assistants to support our stylists and colourists as part of our professional salon team. This is a fantastic opportunity to work in a premium, fast-paced hairdressing environment, delivering an exceptional, high-touch guest experience. Perfect for someone with a genuine passion for hair and beauty who loves working with people and is eager to grow within the industry.
About Us
Established in 2001, the Aveda Lifestyle Salon & Spa is one of London’s most prestigious salons, located in the heart of Covent Garden. Home to over 70 hair and beauty experts, our philosophy centres around nurturing and developing creative talent. From our salon design to the services we offer, we are known for exceptional hair and beauty treatments delivered with environmental responsibility in mind. We proudly reflect Aveda’s core values, caring for the world we live in and harnessing the power of plants to create high-performance products and services.
Key Responsibilities
- Guest Experience & Service
- Deliver consistently high standards of customer service
- Meet and greet guests in a warm, professional manner
- Offer beverages and ensure guests feel comfortable throughout their visit
- Provide Aveda Sensory Experiences during appointments
- Always maintain guest confidentiality and professional conduct
- Confidently talk guests through services and answer questions
- Technical & Salon Support
- Prepare for the day by reviewing service provider bookings
- Shampoo and condition guests’ hair under the direction of stylists and colourists
- Rinse colour and assist colourists at the basin
- Support assistant blow-dry finishing services following Aveda guidelines
- Observe and assist stylists to develop on-the-job knowledge
- Stay up to date with seasonal trends and new techniques
- Salon Standards
- Maintain cleanliness and organisation of styling stations, backwash areas, and colour bar
- Ensure all tools, equipment, and work areas meet Aveda hygiene and visual standards
- Follow all Aveda policies, procedures, and health & safety guidelines
- Retail & Product Knowledge
- Develop strong knowledge of Aveda products
- Demonstrate and recommend products during backwash and blow-dry services
- Teamwork
- Build strong working relationships with stylists, assistants, reception, retail advisors, and management
- Attend salon meetings, training sessions, and Aveda education events as required
- Flexibility
- Be available to work shifts, including late nights and weekends, in line with business needs
Why Join Aveda Academy London?
- Be part of a close-knit, supportive, and diverse team
- Work with Aveda, a globally respected brand and leader in environmental responsibility
- Access ongoing education and professional development
- Clear pathway to grow your skills within a premium salon environment
Training & Development
You will take part in our 18-month Salon Assistant Apprentice Training Programme, designed to build both your technical ability and professional confidence. This programme includes:
- Attending all training days and education sessions
- Completing structured learning modules within set timeframes
- Working closely with salon educators to receive regular feedback
- Supporting stylists and colourists to build practical, hands-on experience
- Completing online and in-salon education to grow technical and creative knowledge
NVQ Level 2 in Hairdressing
As part of the 18-month development journey, you will work towards achieving your NVQ Level 2 in Hairdressing through a structured programme of on-the-job and off-the-job training. This includes:
- Developing core practical hairdressing skills on models
- Completing theory assessments
- Building competence in essential hairdressing services in line with industry and salon standards
- Following health & safety requirements and maintaining professional conduct
- Working under supervision to meet assessment criteria
This qualification forms the foundation for progression within the hairdressing profession and future growth within our salon team.
Compensation & Benefits
- Competitive industry salary
- 28 days holiday per year (minus bank holidays)
- Product discount/Staff Product Concession monthly credit spend allowance
- Salon/spa service discount
- Uniform allowance
- Employee Assistance Programme
- Benefits platform with exclusive discounts and offers
- Extensive Training & development offering
Aveda Academy London - Salon Assistant Apprenticeship Programme (Aveda LSS, Covent Garden) employer: Estee Lauder Companies
Aveda Academy London is an exceptional employer, offering a vibrant and supportive work environment in the heart of Covent Garden. As part of our dedicated team, you'll benefit from ongoing education and professional development, with a clear pathway to grow your skills within a premium salon setting. Join us to work with a globally respected brand that prioritises environmental responsibility while nurturing your passion for hair and beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Aveda Academy London - Salon Assistant Apprenticeship Programme (Aveda LSS, Covent Garden)
✨Tip Number 1
Get to know the salon! Before your interview, pop by Aveda Academy London and soak up the vibe. Chat with the staff, observe how they interact with clients, and get a feel for the atmosphere. This will help you tailor your conversation during the interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some scenarios where you can demonstrate your friendliness and energy. Role-play with a friend or family member to get comfortable with talking about Aveda products and services.
✨Tip Number 3
Show your passion for hair and beauty! During your interview, share your experiences and what excites you about working in this industry. Whether it's a favourite hairstyle or a product you love, let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Aveda Academy London - Salon Assistant Apprenticeship Programme (Aveda LSS, Covent Garden)
Some tips for your application 🫡
Show Your Passion:Let us see your genuine love for hair and beauty in your application. Share any experiences or interests that highlight your enthusiasm for the industry, as we’re all about nurturing talent!
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and qualities we’re looking for. Mention your customer service experience and how you can contribute to our salon's friendly atmosphere.
Be Professional Yet Friendly:While we want to see your personality shine through, remember to keep it professional. Use a warm tone in your writing that matches our salon vibe, showing us you’re a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at Aveda Academy London!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Aveda
Before the interview, dive deep into Aveda's philosophy and product range. Familiarise yourself with their core values, especially their commitment to environmental responsibility and plant-based products. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your People Skills
As a Salon Assistant, you'll be interacting with guests constantly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone feel welcome or comfortable—these stories will highlight your friendly and energetic nature.
✨Demonstrate Your Willingness to Learn
Express your eagerness to grow within the hair and beauty industry. Talk about any relevant training or experiences you've had, and be ready to discuss how you plan to take advantage of the ongoing education and professional development opportunities offered by Aveda.
✨Dress the Part
First impressions matter, especially in a salon environment. Dress smartly and professionally, reflecting the premium nature of Aveda. Consider wearing something that showcases your personal style while still adhering to a polished look—this will demonstrate your understanding of the industry and its standards.
