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- Tasks: Support the Store Manager in running a vibrant cosmetics store and delivering exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive salary, commission, product discounts, and training opportunities.
- Why this job: Be part of a dynamic team and inspire customers with premium beauty products.
- Qualifications: Retail experience is a plus; passion for beauty and customer service is essential.
- Other info: Flexible hours to support your work-life balance.
The predicted salary is between 11 - 16 £ per hour.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proof of right to live and work in the country
Estee Lauder Companies - The Cosmetic Company Store - Livingston 22.5 hrKey Holder employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estee Lauder Companies - The Cosmetic Company Store - Livingston 22.5 hrKey Holder
✨Tip Number 1
Get to know the brand! Dive into Estée Lauder's history and values. When you show genuine passion for their products during your interview, it’ll definitely set you apart from the crowd.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your retail experience and customer service skills.
✨Tip Number 3
Dress the part! Since you’re applying for a position in a luxury brand, make sure your outfit reflects that. Show them you understand the importance of presentation and style in the beauty industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds!
We think you need these skills to ace Estee Lauder Companies - The Cosmetic Company Store - Livingston 22.5 hrKey Holder
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for beauty and customer service shine through. We want to see that you’re genuinely excited about the products and the role!
Tailor Your CV: Make sure to customise your CV to highlight any relevant retail experience or skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Authentic: Don’t be afraid to show your personality in your cover letter. We appreciate authenticity and want to know what makes you unique and how you can contribute to our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with the Estée Lauder Companies and their extensive range of brands. Understand what makes each brand unique and be ready to discuss your favourite products. This shows your passion for the industry and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for a customer. This is crucial for a role that focuses on personalised service.
✨Demonstrate Leadership Potential
As a Key Holder, you'll need to support the Store Manager. Share instances where you've taken on leadership roles, even informally. Discuss how you’ve mentored others or contributed to team success, as this will show your readiness for the position.
✨Be Ready to Discuss Availability
Since flexible availability is important, be prepared to discuss your schedule openly. Think about your commitments and how they align with the store's needs. This transparency will help build trust with the hiring manager.
