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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on growth and development.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Why this job: Be the CEO of your own store and make a real impact in beauty.
- Qualifications: Strong leadership skills and a passion for coaching others.
- Other info: Diverse culture with excellent career progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-around skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Effective verbal and written communication skills.
- Excellent interpersonal skills.
- Quality customer service skills.
- Skilled at winning people over.
- Results oriented, with high drive to meet objectives and standards.
- Pursue goals beyond what is required or expected of them.
- Senses others' development needs and bolsters their abilities.
- Anticipates, recognizes, and meets customers' needs.
- Handles difficult and tense customer service situations with diplomacy and tact.
- Guides the performance of others while holding them accountable.
- Cultivate and maintain extensive informal networks.
- Models team qualities like respect, helpfulness, and cooperation.
- High attention to detail and organisational skills.
- The ability to work autonomously and contribute to the team.
- Proactive and positive approach to work and tasks.
- Confidentiality, tact, and discretion when dealing with people.
- Retail sales experience.
- Team leadership.
- Degree of experience dependent on business/store size.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of a computerised system including email, Microsoft Excel.
Bobbi Brown Counter Lead 22.5hrs Liverpool Boots Aintree employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bobbi Brown Counter Lead 22.5hrs Liverpool Boots Aintree
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Bobbi Brown and their values. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully led a team or handled a tough customer situation. We want to hear how you’ve inspired others and achieved results, so be ready to share those experiences.
✨Tip Number 3
Show off your coaching skills! During the interview, highlight how you've helped others grow in their roles. Talk about your approach to developing talent and how you can bring that to the Counter Manager position.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the team dynamics, sales targets, and customer engagement strategies. This shows that you’re proactive and serious about making an impact at Bobbi Brown.
We think you need these skills to ace Bobbi Brown Counter Lead 22.5hrs Liverpool Boots Aintree
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've coached and developed teams in the past, so share specific examples that demonstrate your ability to inspire others and achieve results.
Tailor Your Application: Don’t just send a generic CV and cover letter! We love it when candidates tailor their applications to our job description. Use keywords from the posting and relate your experiences directly to what we’re looking for in a Counter Manager.
Be Results-Oriented: We’re all about achieving targets, so make sure your application reflects your results-driven mindset. Include any metrics or achievements that showcase your ability to meet and exceed objectives in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Numbers
Before the interview, brush up on your sales figures and any relevant metrics from your previous roles. Being able to discuss how you’ve driven sales or improved customer satisfaction will show that you’re results-oriented and ready to take accountability for your own store.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached someone to success or resolved a conflict. This will demonstrate your ability to guide and develop others, which is crucial for the Counter Manager role.
✨Understand the Brand
Familiarise yourself with Bobbi Brown’s products, values, and target audience. Being able to speak passionately about the brand and how you can contribute to its success will set you apart. Consider how you would execute impactful in-store events or customer relationship strategies.
✨Prepare for Customer Scenarios
Think through potential customer service challenges you might face in this role. Be ready to discuss how you would handle difficult situations with diplomacy and tact. This shows that you can maintain high standards of customer service even under pressure.
