At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on diversity and growth.
- Benefits: Competitive pay, excellent training, and career advancement opportunities.
- Other info: Fast-paced environment with flexible hours and exciting events.
- Why this job: Kickstart your retail career while coaching others to shine in their roles.
- Qualifications: Retail experience, supervisory skills, and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching and mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast paced work environment
- Previous experience with retail point of sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Counter Manager in Leicester employer: Estee Lauder Companies
Join a leading name in prestige beauty as a Counter Manager, where you will thrive in a vibrant and inclusive work culture that champions diversity and personal growth. With exceptional training programmes and a competitive benefits package, we empower our employees to excel in their roles while fostering a supportive environment that encourages career advancement. This is not just a job; it's a pathway to a rewarding career in the dynamic world of retail.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who have experience in cosmetics. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to coaching and retail operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for beauty and customer service during interviews. Share specific examples of how you've inspired others or achieved sales targets in previous roles to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Counter Manager in Leicester
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your love for retail shine through! Share specific examples of how you've inspired others or achieved sales targets in previous roles. We want to see that spark!
Highlight Your Coaching Skills:Since this role is all about leading and developing a team, make sure to emphasise your coaching experience. Tell us about times you’ve mentored someone to success – it’ll really make your application stand out!
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your writing. Use a friendly tone and be yourself – we’re looking for someone who can connect with our customers just as easily as they connect with us.
Apply Through Our Website:Make sure to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Understand the latest trends and products in the beauty industry. This will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or mentored others in previous roles. Think about specific situations where your guidance led to improved performance or sales. This will demonstrate your ability to lead and inspire a team.
✨Be Customer-Centric
During the interview, highlight your approach to providing exceptional customer service. Share stories that illustrate how you've gone above and beyond for customers, as this aligns with the company's values of authentic and personalised service.
✨Familiarise Yourself with Operations
Since the role involves retail operations, be ready to discuss your experience with inventory management and cash reconciliation. Brush up on any relevant software you've used, including point of sale systems, to show you're tech-savvy and ready to hit the ground running.
