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For Companies At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on diversity and growth.
- Benefits: Competitive pay, excellent training, and career advancement opportunities.
- Why this job: Kickstart your retail career in a dynamic environment with a passion for beauty.
- Qualifications: Retail experience, coaching skills, and a flair for customer service.
- Other info: Flexible hours and a vibrant team culture await you!
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
M&S Leeds Briggate Estee Lauder Counter Manager employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M&S Leeds Briggate Estee Lauder Counter Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on M&S and Estee Lauder. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your coaching skills! Since the role involves leading and developing a team, think of examples from your past where you've successfully coached or mentored someone. Be ready to share these stories during your interview to demonstrate your leadership abilities.
✨Tip Number 3
Show off your customer service flair! Prepare to discuss how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond to meet a customer's needs—this will highlight your passion for retail and customer satisfaction.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s the best way to ensure your application gets the attention it deserves!
We think you need these skills to ace M&S Leeds Briggate Estee Lauder Counter Manager
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how your experience aligns with our values and how you can inspire others in a fast-paced environment.
Highlight Your Coaching Skills: Make sure to emphasise any previous supervisory or coaching roles you've had. We love candidates who can mentor and develop their team, so share specific examples of how you've helped others achieve their goals.
Be Authentic: We appreciate authenticity! Use your own voice in your application and be genuine about your experiences. This helps us get a real sense of who you are and how you would fit into our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Estee Lauder.
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of Estee Lauder products and the beauty industry. Familiarise yourself with their latest launches and bestsellers. This will show your passion for the brand and help you answer questions confidently.
✨Showcase Your Coaching Skills
Since the role involves coaching and mentoring, prepare examples from your past experiences where you've successfully developed team members. Think about specific situations where your guidance led to improved performance or sales – this will demonstrate your leadership abilities.
✨Customer Service is Key
Be ready to discuss how you provide exceptional customer service. Prepare a few anecdotes that highlight your ability to connect with customers and create personalised experiences. This will illustrate your understanding of the importance of customer satisfaction in retail.
✨Dress to Impress
As you're applying for a role in the beauty industry, your appearance matters. Dress smartly and in a way that reflects the brand's image. This not only shows your professionalism but also your understanding of the retail environment you'll be working in.