At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and achieve sales targets.
- Company: Join a prestigious beauty brand with a focus on diversity and inclusion.
- Benefits: Competitive pay, training opportunities, and a chance for career growth.
- Other info: Flexible hours and a supportive team culture await you.
- Why this job: Kickstart your supervisory career in a vibrant retail environment.
- Qualifications: Retail experience and a passion for cosmetics are essential.
The predicted salary is between 24960 - 28000 £ per year.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- Ability to provide inspirational, authentic and personalised customer service
- Previous retail operations experience including cash reconciliation and opening and closing the store (desirable)
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets (desirable)
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Le Labo Soul Fragrance Consultant FSS Edinburgh - 24 Hours, 4 Days employer: Estee Lauder Companies
At Le Labo, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and personal growth. As a Soul Fragrance Consultant in our Edinburgh location, you will benefit from comprehensive training, competitive remuneration, and the opportunity to develop your leadership skills in a supportive environment, all while contributing to a brand renowned for its commitment to authentic customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Le Labo Soul Fragrance Consultant FSS Edinburgh - 24 Hours, 4 Days
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Estee Lauder Companies, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Le Labo Soul Fragrance Consultant FSS Edinburgh - 24 Hours, 4 Days
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Estee Lauder Companies that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Estee Lauder Companies will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Estee Lauder Companies and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Estee Lauder Companies
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Estee Lauder Companies, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Estee Lauder Companies!
