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- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join a leader in prestige beauty with a diverse and inclusive culture.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Why this job: Kickstart your supervisory career in a dynamic retail environment.
- Qualifications: Retail experience, strong customer service skills, and a flair for cosmetics.
- Other info: Flexible hours with opportunities for personal and professional development.
The predicted salary is between 13 - 16 £ per hour.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Le Labo FSS Marylebone - 15 hours 2 days per week - Key Holder employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Le Labo FSS Marylebone - 15 hours 2 days per week - Key Holder
✨Tip Number 1
Get to know the company culture! Before your interview, check out Le Labo's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice your customer service stories! Think of specific examples where you've provided outstanding service or led a team. This will show that you can inspire others and handle the responsibilities of a Key Holder.
✨Tip Number 3
Dress the part! Since you're applying for a role in retail, make sure your outfit reflects the brand's style. Looking polished and professional will give a great first impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Le Labo FSS Marylebone - 15 hours 2 days per week - Key Holder
Some tips for your application 🫡
Show Your Retail Flair: Make sure to highlight your retail experience, especially in cosmetics. We want to see how you've used your skills to provide that inspirational and personalised customer service that makes a difference.
Be Authentic: When writing your application, let your personality shine through! We love authenticity, so don’t be afraid to show us who you are and how you can contribute to our team culture.
Highlight Leadership Skills: If you've had any supervisory experience, even if it's informal, make sure to mention it! We’re looking for someone who can coach and mentor others, so share examples of how you've led by example.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Familiarise yourself with the latest trends and products from Le Labo. This will not only show your passion for the brand but also help you answer questions about how you can inspire and lead a sales team.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or mentored others in previous roles. Think about specific situations where you helped someone improve their customer service skills or achieve sales targets. This will demonstrate your ability to lead by example, which is crucial for the Key Holder position.
✨Cash Handling Confidence
Since cash reconciliation is part of the job, be ready to discuss your experience with cash handling. If you’ve done it before, share your process for ensuring accuracy. If not, express your willingness to learn and highlight any relevant skills that would help you pick it up quickly.
✨Embrace the Company Culture
Research Le Labo’s values and culture. Be prepared to discuss how you align with their commitment to diversity and customer service. Showing that you understand and appreciate their ethos will set you apart as a candidate who is not just looking for a job, but a long-term career with them.
