At a Glance
- Tasks: Lead the sales team and ensure exceptional customer service in a vibrant retail environment.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive pay, health insurance, and opportunities for professional growth.
- Other info: Diverse culture with excellent training and career advancement opportunities.
- Why this job: Kickstart your career in beauty with hands-on experience and mentorship.
- Qualifications: Retail experience and a passion for cosmetics are essential.
The predicted salary is between 16212 - 16212 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- Ability to provide inspirational, authentic and personalized customer service
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Pay Range and BenefitsPay Range: Anticipated Base Salary Range £16,212.93 to £16,212.93 (Depending on qualifications, skills, experience and/or budget), based on a 40 hour work week (range to be scaled accordingly). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)). You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding.
Equal Opportunity EmployerWe are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
Key Holder - The Cosmetics Company Store - Wembley - 22.5 hours (3 days) employer: Estee Lauder Companies
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that champions diversity and personal growth. As a Key Holder at our Wembley location, you will benefit from comprehensive training, competitive remuneration, and a range of health and wellness programs, all while being part of a globally recognised leader in prestige beauty. This role not only provides the opportunity to develop your supervisory skills but also paves the way for a fulfilling career in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Wembley - 22.5 hours (3 days)
✨Tip Number 1
Get to know the company! Research The Estée Lauder Companies and their brands. Understanding their values and products will help you connect during interviews and show your genuine interest.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing inspirational and personalised service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at The Cosmetics Company Store.
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Wembley - 22.5 hours (3 days)
Some tips for your application 🫡
Show Your Retail Flair:When you're writing your application, make sure to highlight your retail experience, especially in cosmetics. We want to see how you've dazzled customers and hit those sales targets!
Be Authentic:We love authenticity! Use your application to showcase your personality and how you connect with customers. Share examples of how you've provided personalised service in the past.
Highlight Leadership Skills:If you've had any supervisory experience, don’t hold back! Tell us about your coaching and mentoring skills. We’re looking for someone who can inspire others and lead by example.
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It’s the best way to ensure we get all your details and can consider you for this exciting role!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Products
Before the interview, make sure you’re familiar with the brands and products sold at The Cosmetics Company Store. Research their bestsellers and unique offerings. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond for a customer. This is crucial for a Key Holder position, as you'll need to inspire your team to deliver the same level of service.
✨Demonstrate Leadership Potential
Since this role involves coaching and mentoring, be ready to discuss any past experiences where you led a team or trained others. Highlight your ability to motivate and inspire, as well as how you handle challenges within a team setting.
✨Practice Cash Handling Scenarios
Given the responsibilities around cash reconciliation and store operations, brush up on your cash handling skills. Be prepared to discuss your experience with point-of-sale systems and how you ensure accuracy in financial transactions.
