At a Glance
- Tasks: Support the Store Manager in running a vibrant cosmetics store and delivering exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive pay, commission, product discounts, and training opportunities.
- Other info: Flexible hours to support your work-life balance and career growth.
- Why this job: Be part of a dynamic team and inspire customers with premium beauty products.
- Qualifications: Retail experience is a plus; passion for beauty and customer service is essential.
The predicted salary is between 30000 - 40000 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
Proof of right to live and work in the country.
Key Holder - The Cosmetics Company Store - Fitzrovia/London - 13.5hr/2 days employer: Estee Lauder Companies
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the beauty retail sector. As a Key Holder in our Fitzrovia store, you will enjoy competitive compensation, a generous commission scheme, and exclusive product discounts, all while being part of a supportive team that values work-life balance and fosters a passion for delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Fitzrovia/London - 13.5hr/2 days
✨Tip Number 1
Get to know the brand! Familiarise yourself with Estée Lauder's products and values. When you walk into that interview, show your passion for their luxury offerings and how you can contribute to their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and how it aligns with the Key Holder role.
✨Tip Number 3
Dress to impress! Since you're applying for a position in a cosmetics store, showcase your style and attention to detail. Your appearance should reflect the brand's image and ethos.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you on their radar.
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Fitzrovia/London - 13.5hr/2 days
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the beauty industry! Share why you love skincare and makeup, and how that passion can translate into providing top-notch customer service at our store.
Tailor Your CV:Make sure your CV highlights any relevant retail experience, especially if you've worked in a supervisory role before. We want to know how your skills can help us run the store smoothly!
Craft a Personal Cover Letter:Use your cover letter to tell us a bit about yourself and why you’re a great fit for the Key Holder position. Be authentic and let your personality shine through – we love to see the real you!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with the Estée Lauder Companies and their extensive range of brands. Be ready to discuss your favourite products and how they align with the company's values. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Retail Experience
Highlight any previous retail operations experience you have, especially in cash handling or store management. Prepare specific examples of how you've successfully managed a team or improved customer service in past roles.
✨Demonstrate Customer Service Skills
Prepare to share instances where you've provided exceptional customer service. Think about how you can inspire and engage customers, as this role is all about creating a personalised shopping experience.
✨Discuss Availability Openly
Be upfront about your availability during the interview. The company values work-life balance, so discussing your flexibility can show that you're considerate and willing to work with the team's needs.
