At a Glance
- Tasks: Deliver exceptional customer service and create memorable fragrance experiences.
- Company: Join the iconic Jo Malone London team at John Lewis Solihull.
- Benefits: Competitive salary, commission, product discounts, and training opportunities.
- Other info: Flexible hours for a great work-life balance and career growth.
- Why this job: Be part of a creative environment where your passion for fragrance shines.
- Qualifications: Energetic, friendly, and confident in providing personalised service.
The predicted salary is between 25000 - 32000 £ per year.
Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining™. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon.
Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories.
As one of our highly skilled Senior Sales Advisors, you will combine your passion for fragrance and gifting, to ensure that each customer has a unique and inspirational in‑store experience which educates, inspires and delights them.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
- A passion and energy to provide inspirational, authentic and personalised customer service
- An approachable, friendly with a ‘can-do’ attitude
- Confidence in speaking to customers, get to know them and understand their needs to best cater to them
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview
Proof of right to live and work in the country.
Jo Malone London, John Lewis Solihull, Senior Stylist Maternity Cover, 37.5 hours/5 days employer: Estee Lauder Companies
At Jo Malone London, we pride ourselves on fostering a creative and inclusive work environment where every team member is encouraged to express their passion for fragrance and gifting. Located in the vibrant John Lewis Solihull, our Senior Stylist role offers competitive salaries, a commission scheme, and generous product discounts, alongside ample opportunities for training and personal development. Join us to be part of a team that values work-life balance and strives to create memorable experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Jo Malone London, John Lewis Solihull, Senior Stylist Maternity Cover, 37.5 hours/5 days
✨Tip Number 1
Get to know Jo Malone London inside out! Familiarise yourself with their fragrances and gifting options. This way, when you chat with customers, you can share your passion and knowledge, making their experience truly special.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to build your confidence in engaging with customers. Remember, a friendly smile and a genuine approach can make all the difference in creating memorable experiences.
✨Tip Number 3
Be flexible and open about your availability. When chatting with the hiring manager, show that you're willing to adapt your schedule. This not only helps with work-life balance but also shows your commitment to being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Jo Malone London family. Let’s make your dream job a reality!
We think you need these skills to ace Jo Malone London, John Lewis Solihull, Senior Stylist Maternity Cover, 37.5 hours/5 days
Some tips for your application 🫡
Show Your Passion for Fragrance:When writing your application, let your love for fragrance shine through! Share any personal experiences or stories that highlight your enthusiasm for scents and how they play a role in gifting.
Be Authentic and Personable:We want to see the real you! Use a friendly tone in your application and make sure to convey your approachable nature. Remember, we’re looking for someone who can connect with customers and create memorable experiences.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in providing exceptional customer service. Share specific examples of how you've gone above and beyond to delight customers, as this is key to the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Fragrance
Familiarise yourself with Jo Malone London's signature scents and the concept of Fragrance Combining™. Being able to discuss your favourite fragrances and how they can be layered will show your passion and knowledge, which is key for a Senior Stylist role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to create a memorable experience for a customer, as this aligns perfectly with the role's focus on personalised service.
✨Emphasise Your Creativity
Since creativity is a big part of the job, come ready to share ideas on how you would enhance the in-store experience. Whether it’s through unique gift-wrapping techniques or innovative consultation ideas, showing your creative side will impress the interviewers.
✨Be Open About Your Availability
Discuss your availability honestly during the interview. Jo Malone London values work-life balance, so being upfront about when you can work will help establish a good rapport with the hiring manager and show that you’re considerate of both your needs and the company's.
