At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for visitors.
- Company: Join the iconic Jo Malone London team at John Lewis Oxford Street.
- Benefits: Gain retail experience, flexible hours, and a fun work environment.
- Other info: Exciting opportunities to host unique events and build lasting relationships.
- Why this job: Be part of a creative team that celebrates fragrance and storytelling.
- Qualifications: Warm, friendly attitude with a passion for service and adaptability.
The predicted salary is between 12 - 15 £ per hour.
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- To be aware of competitor activity and to drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
The ability to provide inspirational, authentic and personalized customer service. Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment. Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Jo Malone London - John Lewis Oxford Street - Temporary 37.5 hour Stylist employer: Estee Lauder Companies
At Jo Malone London, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and exceptional customer service. As a Stylist at our John Lewis Oxford Street location, you will enjoy unique employee growth opportunities through engaging events and training, all while being part of a team that values kindness and collaboration. With a focus on personal development and a dynamic retail environment, we offer a rewarding experience for those passionate about fragrance and storytelling.
StudySmarter Expert Advice🤫
We think this is how you could land Jo Malone London - John Lewis Oxford Street - Temporary 37.5 hour Stylist
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Jo Malone London's products and services. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Network like a pro! Attend events or workshops related to the beauty and fragrance industry. Connecting with people in the field can lead to job opportunities and insider tips that could help you land that stylist role.
✨Tip Number 3
Practice your customer service skills! Role-play scenarios where you provide exceptional service. This will prepare you for interviews and show that you’re ready to deliver the warm, kind, and friendly service that Jo Malone London is known for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Jo Malone London team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Jo Malone London - John Lewis Oxford Street - Temporary 37.5 hour Stylist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of creativity and warmth that reflects the Jo Malone spirit.
Tailor Your Application:Make sure to tailor your application to the role. Highlight your customer service experience and any relevant skills that align with the responsibilities mentioned in the job description. We love seeing how you can bring our brand’s generosity to life!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Jo Malone London.
How to prepare for a job interview at Estee Lauder Companies
✨Know the Brand Inside Out
Before your interview, dive deep into Jo Malone London's history, values, and product offerings. Familiarise yourself with their signature scents and services, as well as any recent events or collaborations. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare to share specific examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or created memorable experiences. This role is all about making connections, so let your personality shine through!
✨Emphasise Your Creativity
Since creativity is key in this role, be ready to discuss how you can bring fun and innovative ideas to the boutique. Whether it's hosting events or creating unique customer experiences, think of ways you can contribute to the brand's vibrant atmosphere.
✨Dress to Impress
As a Stylist, your appearance matters! Make sure to adhere to the brand's grooming guidelines and present yourself in a polished manner. This not only reflects your understanding of the brand but also sets the tone for the kind of service customers can expect from you.
