At a Glance
- Tasks: Provide personalised haircare advice and exceptional customer service in-store.
- Company: Join a vibrant retail team passionate about beauty and haircare.
- Benefits: Flexible hours, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced role with a chance to learn and develop in the beauty industry.
- Why this job: Be the go-to expert for customers and help them shine with confidence.
- Qualifications: Experience in haircare or retail is a plus, but passion and service skills matter most.
The predicted salary is between 20000 - 25000 £ per year.
While a qualification in Haircare or previous retail Haircare experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of customer service.
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service.
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
Previous experience with retail point-of-sale software.
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
In-Store Haircare Advisor employer: Estee Lauder Companies
As an In-Store Haircare Advisor, you will thrive in a vibrant and supportive work culture that prioritises exceptional customer service and personal growth. Our company offers flexible working hours, comprehensive training, and opportunities for career advancement, all within a dynamic retail environment that celebrates creativity and individuality. Join us in a location that fosters community engagement and provides unique experiences for both employees and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land In-Store Haircare Advisor
✨Tip Number 1
Get to know the brand inside out! Research their products and values so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to inspire customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide personalised advice. Role-playing with a friend can help you feel more prepared and relaxed.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure your appearance reflects the brand's style. This not only boosts your confidence but also gives a sneak peek of how you'd represent them in-store.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace In-Store Haircare Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:We want to see how you can provide that inspirational and authentic customer service we’re after. Share examples from your past experiences, even if they’re not in haircare, to show us how you connect with customers.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We love seeing applicants who take the time to align their background with what we’re looking for in an In-Store Haircare Advisor.
Be Honest About Your Experience:If you’ve got amateur experience in haircare or retail, don’t shy away from it! We appreciate honesty and are keen to see how you can bring your unique perspective to our team.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Haircare Stuff
Brush up on your haircare knowledge before the interview. Familiarise yourself with different hair types, products, and techniques. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to deliver the inspirational and personalised service they’re looking for.
✨Be Ready for Retail Scenarios
Expect situational questions related to retail. Practice how you would handle difficult customers or busy periods. Showing that you can thrive in a fast-paced environment will make you stand out as a candidate.
✨Dress the Part
Since this is a haircare position, make sure you present yourself well. Dress smartly and consider styling your hair in a way that reflects the brand's image. This shows that you understand the industry and care about your appearance, which is crucial in retail.
