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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on growth and development.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Why this job: Be the CEO of your own store and make a real impact in beauty.
- Qualifications: Retail experience, leadership skills, and a passion for coaching others.
- Other info: Diverse culture with excellent career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Effective verbal and written communication skills. Excellent interpersonal skills
- Quality customer service skills. Skilled at winning people over
- Results oriented, with high drive to meet objectives and standards
- Pursue goals beyond what is required or expected of them
- Senses others' development needs and bolsters their abilities
- Anticipates, recognizes, and meets customers' needs
- Handles difficult and tense customer service situations with diplomacy and tact
- Guides the performance of others while holding them accountable
- Cultivate and maintain extensive informal networks
- Models team qualities like respect, helpfulness, and cooperation
- High attention to detail and organisational skills
- The ability to work autonomously and contribute to the team
- Proactive and positive approach to work and tasks
- Confidentiality, tact, and discretion when dealing with people
Qualifications / Knowledge:
- Retail sales experience.
- Team leadership.
- Degree of experience dependent on business/store size.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of a computerised system including email, Microsoft Excel.
Tom Ford Beauty LHR T5 Counter Manager in Hounslow employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tom Ford Beauty LHR T5 Counter Manager in Hounslow
✨Tip Number 1
Get to know the company inside out! Research Tom Ford Beauty, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of times you've successfully led a team or handled a tough situation. We want you to be ready to share these experiences in a way that highlights your skills and fits the role perfectly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tom Ford Beauty LHR T5 Counter Manager in Hounslow
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've inspired and developed teams in the past, especially in a fast-paced retail environment. Share specific examples that demonstrate your ability to coach others and drive results.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Use keywords from the posting, like 'customer relationship management' and 'business planning', to show us you’re the perfect fit for the role.
Be Results-Oriented: We’re looking for ambitious self-starters who go above and beyond. In your application, mention specific achievements or targets you've met in previous roles. This will help us see your drive and commitment to achieving objectives.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Estee Lauder Companies
✨Show Your Leadership Skills
Be ready to share specific examples of how you've led a team in the past. Think about times when you coached someone to success or turned around a challenging situation. This role is all about inspiring others, so highlight your ability to motivate and develop your team.
✨Know Your Numbers
Since this position involves business planning and achieving sales targets, brush up on your financial acumen. Be prepared to discuss how you've managed budgets or driven sales in previous roles. Showing that you understand the financial side of retail will impress the interviewers.
✨Customer-Centric Mindset
Demonstrate your commitment to exceptional customer service. Share stories where you went above and beyond for a customer or resolved a difficult situation with tact. This will show that you can anticipate and meet customer needs, which is crucial for this role.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, like managing a team during a busy period or planning an in-store event. Think through potential scenarios and how you would approach them. This will showcase your strategic thinking and problem-solving skills.
