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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on personal development.
- Benefits: Competitive salary, training opportunities, and career progression in the beauty industry.
- Why this job: Be the CEO of your own store and make a real impact.
- Qualifications: Retail experience and strong leadership skills are essential.
- Other info: Diverse culture with excellent growth opportunities awaits you.
The predicted salary is between 28800 - 42000 £ per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Effective verbal and written communication skills. Excellent interpersonal skills
- Quality customer service skills. Skilled at winning people over
- Results oriented, with high drive to meet objectives and standards
- Pursue goals beyond what is required or expected of them
- Senses others' development needs and bolsters their abilities
- Anticipates, recognizes, and meets customers' needs
- Handles difficult and tense customer service situations with diplomacy and tact
- Guides the performance of others while holding them accountable
- Cultivate and maintain extensive informal networks
- Models team qualities like respect, helpfulness, and cooperation
- High attention to detail and organisational skills
- The ability to work autonomously and contribute to the team
- Proactive and positive approach to work and tasks
- Confidentiality, tact, and discretion when dealing with people
Qualifications / Knowledge:
- Retail sales experience
- Team leadership
- Degree of experience dependent on business/store size
- Experience in strategic planning and execution
- Ability to develop financial plans and manage resources
- Working knowledge of a computerised system including email, Microsoft Excel
Tom Ford Counter Manager - John Lewis Bluewater 37.5hrs in Greenhithe employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tom Ford Counter Manager - John Lewis Bluewater 37.5hrs in Greenhithe
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or handled a tough situation. Being able to share these experiences will demonstrate your coaching skills and ability to drive results.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. Plus, it shows you're proactive and serious about landing the job.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in making a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Tom Ford Counter Manager - John Lewis Bluewater 37.5hrs in Greenhithe
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've coached and developed teams in the past, so share specific examples that demonstrate your ability to inspire others.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us you’re genuinely interested in the role and understand what we’re looking for.
Be Results-Oriented: We love candidates who are driven by results! In your application, mention any targets you've met or exceeded in previous roles. This will help us see your potential to achieve sales and operational goals as our Counter Manager.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Estee Lauder Companies
✨Show Your Leadership Skills
As a Counter Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on coaching and developing others. Think about specific situations where you motivated your team to achieve sales targets or improved customer service.
✨Know Your Business Plan
Familiarise yourself with the basics of business planning and execution. Be ready to discuss how you would create an agile business plan for the store. Consider how you would attract and retain customers through events and strategic targeting, and be prepared to share your ideas during the interview.
✨Master Customer Relationship Management
Customer service is key in this role. Prepare to talk about your experience in managing customer relationships and handling difficult situations with diplomacy. Think of examples where you anticipated customer needs and how you went above and beyond to meet them.
✨Demonstrate Your Results-Driven Mindset
This position requires a results-oriented approach. Be ready to discuss your achievements in previous roles, especially those that exceeded expectations. Highlight your drive to meet objectives and how you’ve pursued goals beyond what was required, showcasing your ambition and commitment.
