At a Glance
- Tasks: Support the Store Manager and lead the sales team to achieve targets.
- Company: Join Estée Lauder, a leader in prestige beauty with a diverse culture.
- Benefits: Competitive pay, training opportunities, and a chance for career growth.
- Other info: Flexible hours and a supportive team atmosphere await you!
- Why this job: Kickstart your retail career with hands-on experience in a dynamic environment.
- Qualifications: Retail experience, customer service skills, and a passion for beauty.
The predicted salary is between 12 - 15 £ per hour.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self‑starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
- Previous experience with retail point‑of‑sale software
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Key Holder - The Cosmetics Company Store - Gloucester Quays - 12 hours (2 days) employer: Estee Lauder Companies
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that champions diversity and personal growth. As a Key Holder at our Gloucester Quays location, you will benefit from comprehensive training, competitive remuneration, and the opportunity to develop your leadership skills in a supportive environment, paving the way for a rewarding career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Gloucester Quays - 12 hours (2 days)
✨Tip Number 1
Get to know the company! Research The Estée Lauder Companies and their values. When you walk into that interview, show us you understand their culture and how you can fit in. It’ll make a great impression!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. We want to hear those stories during your interview, so be ready to share how you can provide that inspirational service they’re looking for.
✨Tip Number 3
Dress the part! Since you’re applying for a role in cosmetics, show us your flair for style. Your appearance should reflect the brand’s image, so put some thought into your outfit for the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team at The Cosmetics Company Store.
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Gloucester Quays - 12 hours (2 days)
Some tips for your application 🫡
Show Your Retail Flair:Make sure to highlight your previous retail experience, especially in cosmetics. We want to see how you've dazzled customers and met sales targets in the past!
Be Authentic:When writing your application, let your personality shine through. We value authenticity, so don’t be afraid to show us who you are and how you connect with customers.
Highlight Leadership Skills:If you've had any supervisory experience, make it known! Share examples of how you've coached or mentored others to achieve their goals, as this is key for the Key Holder role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Products
Before the interview, make sure you’re familiar with The Estée Lauder Companies' range of products. Understand their key features and benefits, as well as any current promotions. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided exceptional customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to deliver the inspirational and personalised service they’re looking for.
✨Highlight Leadership Experience
Even if you haven’t held a supervisory role before, think about instances where you’ve taken the lead or mentored others. Discuss how you can motivate a team and model the behaviours needed to achieve sales targets. This will show that you’re ready to step into a Key Holder position.
✨Be Ready for Cash Handling Questions
Since cash reconciliation is part of the role, be prepared to discuss your experience with cash handling. If you have specific examples of how you’ve managed cash in previous roles, share those. If not, think about how you would approach this responsibility and communicate your understanding of its importance.
