At a Glance
- Tasks: Lead a dynamic team to achieve sales and customer service targets in a fast-paced retail environment.
- Company: Join Estee Lauder at Selfridges, a brand known for innovation and excellence.
- Benefits: Enjoy competitive pay, outstanding training, and career growth opportunities.
- Other info: Embrace a diverse culture with a focus on personal and professional development.
- Why this job: Make a real impact by driving a high-profile business and inspiring your team.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Qualifications
- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Description
Position Summary: We are looking for a dynamic and inspirational Business Manager to lead our Estee Lauder Business within Selfridges. You will coach and develop our team of Beauty Advisors to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment.
This elevated role will work with all Head Office functions to deliver recruitment, HR, business strategy and analytics, and operational excellence. This is an exceptional opportunity for you to drive a multi-million-pound turnover, high-profile business, alongside leading and inspiring a large team. You will have total ownership for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of high performing teams, working with internal functions to make your vision a reality.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the next step towards a field Area Sales or Education role.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Global Flagship Estee Lauder Business Manager Selfridges London 37.5hrs employer: Estee Lauder Companies
As a Business Manager for Estee Lauder at Selfridges London, you will thrive in a vibrant and inclusive work culture that champions diversity and personal growth. With access to exceptional training programmes and a competitive benefits package, this role not only allows you to lead a dynamic team but also offers clear pathways for career advancement within the beauty industry. Join us in creating memorable customer experiences while driving a high-profile business in one of the UK's most iconic retail locations.
StudySmarter Expert Advice🤫
We think this is how you could land Global Flagship Estee Lauder Business Manager Selfridges London 37.5hrs
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty and retail industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for cosmetics and retail shine through. Share your experiences and how you've led teams to success. Remember, they want to see the real you!
✨Tip Number 3
Prepare for those tricky questions! Think about how you’ve handled challenges in previous roles, especially around sales targets and team management. Practising your answers can help you feel more confident when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it shows you’re serious about the role and ready to take the next step in your career!
We think you need these skills to ace Global Flagship Estee Lauder Business Manager Selfridges London 37.5hrs
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your retail management experience, especially in cosmetics. We want to see how you've led teams and achieved targets, so don’t hold back on those success stories!
Be Personal and Authentic:When writing your application, let your personality shine through! We’re looking for someone who can provide inspirational customer service, so share examples of how you’ve done this in the past.
Demonstrate Your Business Savvy:Talk about your business planning experience and how you've set sales targets or executed in-store events. We love candidates who can think strategically and drive results, so make sure to include relevant details.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. We can’t wait to hear from you!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Numbers
Make sure you’re familiar with key sales metrics and targets relevant to the cosmetics industry. Be ready to discuss how you've previously set and achieved sales goals, as well as how you analyse sales data to drive performance.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Think about specific situations where you coached team members to improve their performance or how you handled challenges within your team.
✨Be Customer-Centric
Demonstrate your ability to provide exceptional customer service. Share stories that highlight your approach to creating personalised experiences for customers and how you’ve resolved any issues to ensure customer satisfaction.
✨Plan for the Future
Come equipped with ideas for potential in-store events or strategies to attract and retain customers. This shows your proactive mindset and understanding of the business planning aspect of the role, which is crucial for success.
