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- Tasks: Lead the sales team and ensure exceptional customer service in a dynamic retail environment.
- Company: Join a prestigious beauty brand with a focus on diversity and growth.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Why this job: Kickstart your supervisory career in retail while inspiring others and making an impact.
- Qualifications: Retail experience, strong customer service skills, and a flair for cosmetics.
- Other info: Flexible hours and a vibrant team culture await you!
The predicted salary is between 1300 - 1800 £ per month.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
MAC Braehead Key Holder, 22.5 Hours/3 days per week in Glasgow employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC Braehead Key Holder, 22.5 Hours/3 days per week in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you provided exceptional service. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership potential! Even if you haven't held a supervisory role before, think about times you've led a project or helped others. Highlight these moments to demonstrate your coaching abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at MAC Braehead.
We think you need these skills to ace MAC Braehead Key Holder, 22.5 Hours/3 days per week in Glasgow
Some tips for your application 🫡
Show Your Retail Flair: Make sure to highlight your retail experience, especially in cosmetics. We want to see how you've provided that inspirational and personalised customer service before, so share some examples!
Be a Team Player: Since this role involves coaching and mentoring, let us know about any previous supervisory experience you have. We love to see how you've led by example and helped others achieve their targets.
Cash Handling Know-How: If you've got experience with cash reconciliation or opening and closing stores, don't forget to mention it! This is key for the role, and we want to know you're comfortable with these responsibilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Familiarise yourself with the latest trends and products in the beauty industry. This will not only show your passion but also help you answer questions confidently.
✨Showcase Your Coaching Skills
Since the role involves mentoring and coaching, think of examples from your past experiences where you've successfully led a team or helped someone improve. Be ready to discuss how you can inspire others to achieve sales and customer service targets.
✨Demonstrate Cash Handling Experience
If you've got experience with cash reconciliation, make sure to highlight it. Prepare to discuss any relevant processes you've followed in previous roles, as this will reassure them of your reliability when handling finances.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult customer or managing a busy store opening. Practise your responses to these scenarios, focusing on how you'd provide authentic and personalised customer service.
