At a Glance
- Tasks: Deliver exceptional customer service and maintain a vibrant store environment.
- Company: Join the iconic Jo Malone London team at House of Fraser Glasgow.
- Benefits: Flexible hours, competitive pay, and a chance to grow your retail skills.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be part of a luxury brand and create memorable experiences for customers.
- Qualifications: Warm, friendly attitude with a passion for service and storytelling.
The predicted salary is between 12 - 15 £ per hour.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.
Responsibilities and tasks
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in-store events
- Maintain awareness of stock and inventory
- Maintain high VM standards and work environment
- Be aware of competitor activity and drive an omni-channel approach
- Adhere to brand grooming guidelines
- Maintain a high standard of housekeeping
Qualifications
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
Ability to provide inspirational, authentic and personalised customer service. Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment. Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Jo Malone London - House of Fraser Glasgow - Stylist 13 hours per week employer: Estee Lauder Companies
Jo Malone London is an exceptional employer that values its employees by fostering a warm and collaborative work culture in the heart of Glasgow. With a focus on outstanding customer service, we offer flexible hours, opportunities for personal growth, and the chance to be part of a prestigious brand known for its commitment to quality and creativity. Join us to not only enhance your retail skills but also to thrive in an environment that celebrates individuality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Jo Malone London - House of Fraser Glasgow - Stylist 13 hours per week
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Jo Malone's history, products, and values. This way, you can show off your passion for their service and storytelling during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your warm and friendly approach. Role-play with a mate or in front of the mirror to nail that 'can-do' attitude.
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the brand's grooming guidelines. A clean, crisp image will not only boost your confidence but also show that you understand the importance of presentation in retail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to contribute to that exceptional customer service we all love.
We think you need these skills to ace Jo Malone London - House of Fraser Glasgow - Stylist 13 hours per week
Some tips for your application 🫡
Show Your Personality:When writing your application, let your unique personality shine through! We want to see the warm, kind, and friendly vibe that you bring to customer service. Don’t be afraid to share a bit about yourself and why you’re passionate about the role.
Tailor Your Experience:Make sure to highlight any relevant experience you have in retail or customer service. We love seeing how your past roles have prepared you for this position. Be specific about your achievements and how they align with our service goals!
Keep It Professional Yet Approachable:While we appreciate a friendly tone, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes. A polished application shows us you care about the details, just like we do in-store!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think of examples where you've gone above and beyond for a customer. This role is all about delivering exceptional service, so be ready to share your experiences that highlight your warm and friendly approach.
✨Familiarise Yourself with the Brand
Do some homework on Jo Malone London. Understand their products, brand values, and what sets them apart in the market. Being able to discuss their offerings and how you can contribute to their service goals will show your genuine interest and enthusiasm for the role.
✨Showcase Your Team Spirit
This position requires collaboration with colleagues, so be prepared to talk about your teamwork experiences. Share specific instances where you’ve worked well with others to achieve a common goal, especially in a retail environment. Highlighting your ability to build relationships will resonate well with the interviewers.
✨Dress to Impress
Since the role emphasises a groomed and crisp image, make sure you dress appropriately for the interview. Choose an outfit that reflects the brand's aesthetic while also being comfortable. First impressions matter, and looking polished will demonstrate your understanding of the brand's grooming guidelines.
