At a Glance
- Tasks: Deliver exceptional customer service and maintain a vibrant store environment.
- Company: Join the iconic Jo Malone London team in Glasgow.
- Benefits: Flexible hours, competitive pay, and a chance to grow your skills.
- Other info: Fast-paced retail environment with opportunities for personal development.
- Why this job: Be part of a luxury brand and create memorable experiences for customers.
- Qualifications: Warm, friendly attitude with a passion for service and storytelling.
The predicted salary is between 12 - 15 £ per hour.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.
Responsibilities and tasks
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in-store events
- Maintain awareness of stock and inventory
- Maintain high VM standards and work environment
- Be aware of competitor activity and drive an omni-channel approach
- Adhere to brand grooming guidelines
- Maintain a high standard of housekeeping
Qualifications
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
Ability to provide inspirational, authentic and personalised customer service. Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment. Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Jo Malone London, Glasgow - Stylist Keyholder - 18 hours per week employer: Estee Lauder Companies
At Jo Malone London, we pride ourselves on fostering a vibrant and inclusive work culture that values exceptional customer service and teamwork. As a Stylist Keyholder in our Glasgow boutique, you will enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a brand that celebrates creativity and individuality. Join us to not only enhance your retail skills but also to contribute to memorable customer experiences in a beautifully curated environment.
StudySmarter Expert Advice🤫
We think this is how you could land Jo Malone London, Glasgow - Stylist Keyholder - 18 hours per week
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Jo Malone's history, values, and products. This way, you can show off your passion for their service and storytelling during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your warm and friendly approach. Role-play with a mate or in front of the mirror to nail that 'can-do' attitude.
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the brand's grooming guidelines. A clean, crisp image will not only boost your confidence but also show that you understand the importance of presentation in retail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Jo Malone London, Glasgow - Stylist Keyholder - 18 hours per week
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your love for customer service shine through! Share examples of how you've gone above and beyond to help customers in the past. We want to see that warm, friendly vibe that matches our brand.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention specific instances where you've met sales goals or contributed to a great team environment. This helps us see how you fit into our team!
Keep It Professional Yet Personal:While we love a friendly tone, remember to maintain professionalism in your application. Use clear language and check for any typos or errors. A polished application shows us you're serious about joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Customer Service Skills
Make sure you can talk about your previous customer service experiences. Think of specific examples where you went above and beyond to help a customer. This will show that you understand the importance of exceptional service, which is key for a Stylist at Jo Malone London.
✨Show Your Passion for the Brand
Do some homework on Jo Malone London and its products. Be ready to discuss what you love about the brand and how you can contribute to its storytelling. This enthusiasm will resonate with the interviewers and demonstrate your genuine interest in the role.
✨Dress to Impress
Since grooming and presentation are important for this position, make sure you dress smartly for the interview. Choose an outfit that reflects the brand's aesthetic while also being comfortable. This will not only boost your confidence but also show that you take the role seriously.
✨Prepare for Situational Questions
Think about how you would handle various scenarios in a retail environment, such as dealing with a difficult customer or managing stock levels during a busy period. Practising these responses will help you articulate your problem-solving skills and adaptability during the interview.
