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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Estee Lauder, a leader in prestige beauty with a dynamic culture.
- Benefits: Competitive pay, outstanding training, and career growth opportunities.
- Other info: Diverse environment with pathways to advance in the beauty industry.
- Why this job: Be the CEO of your own store and make a real impact.
- Qualifications: Proven leadership skills and a passion for coaching others.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Effective verbal and written communication skills. Excellent interpersonal skills
- Quality customer service skills. Skilled at winning people over
- Results oriented, with high drive to meet objectives and standards
- Pursue goals beyond what is required or expected of them
- Senses others' development needs and bolsters their abilities
- Anticipates, recognizes, and meets customers' needs
- Handles difficult and tense customer service situations with diplomacy and tact
Estee Lauder H beauty Glasgow Counter Manager Counter Manager employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estee Lauder H beauty Glasgow Counter Manager Counter Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Estee Lauder and their values. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully led a team or coached someone to success. Be ready to share these during your interview to demonstrate your skills and experience.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've handled challenging customer situations in the past. Highlight your ability to meet customer needs and create positive experiences, as this is key for the Counter Manager role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the position.
We think you need these skills to ace Estee Lauder H beauty Glasgow Counter Manager Counter Manager
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight any experience you have in leading teams or coaching others. We want to see how you've inspired your colleagues to achieve their goals, just like you'll be doing at Estee Lauder.
Tailor Your Application: Don’t just send a generic CV and cover letter. We love it when candidates take the time to tailor their application to the role. Mention specific skills from the job description that match your experience, especially around customer service and business management.
Be Results-Oriented: We’re looking for someone who’s driven to meet objectives. In your application, share examples of how you’ve gone above and beyond in previous roles to achieve targets. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Numbers
Before the interview, brush up on your sales figures and targets from previous roles. Be ready to discuss how you achieved them and what strategies you used. This shows that you’re results-oriented and understand the importance of meeting objectives.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached someone to success or resolved a conflict. This will demonstrate your ability to inspire and develop others, which is key for a Counter Manager.
✨Customer-Centric Mindset
Be ready to share stories about how you've gone above and beyond for customers. Highlight your skills in customer relationship management and how you’ve handled difficult situations with diplomacy. This will show that you can create exceptional customer experiences.
✨Business Planning Savvy
Familiarise yourself with basic business planning concepts. Think about how you would approach creating an agile business plan for the counter. Discussing your ideas during the interview will illustrate your strategic thinking and passion for driving sales.