At a Glance
- Tasks: Support the Store Manager in leading and developing a dynamic sales team.
- Company: Join Estée Lauder, a global leader in beauty and skincare.
- Benefits: Competitive pay, inclusive culture, and opportunities for growth.
- Other info: Diverse workplace that values all backgrounds and perspectives.
- Why this job: Be part of a fast-paced retail environment and inspire others.
- Qualifications: Retail experience in cosmetics and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
The Estée Lauder Companies Inc. is a leading manufacturer, marketer, and seller of prestige skin care, makeup, fragrance, and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including Estée Lauder, Clinique, MAC, La Mer, Bobbi Brown, Aveda, Jo Malone London, Tom Ford, and others.
Role
Assistant Counter Manager – to support the Store Manager in leading, coaching and developing the sales team to achieve all sales, customer service and operational targets.
Responsibilities
- Support the Store Manager to lead, coach and develop the team of Sales Associates.
- Help achieve sales, customer service and operational targets across the store/counter.
- Contribute to a positive, high‑performing retail environment in a fast-paced setting.
Qualifications
- Proven retail experience preferably within cosmetics.
- The ability to provide inspirational, authentic and personalized customer service.
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
- Retail operations experience including inventory management and cash reconciliation.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficient in Microsoft Office.
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Equal Opportunity Employer: Estée Lauder Companies is committed to promoting an inclusive and diverse work environment and encourages applications from people of all backgrounds, genders, sexual orientations, religions, and disabilities.
Estee Lauder - Selfridges London - 37.5 hour Assistant Business Manager employer: Estee Lauder Companies
Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant and inclusive work culture in the heart of London at Selfridges. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while working with prestigious beauty brands. The company values diversity and encourages a collaborative environment, making it a rewarding place for those passionate about retail and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Estee Lauder - Selfridges London - 37.5 hour Assistant Business Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty industry, especially those who work at Estée Lauder or similar brands. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to retail management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for the brand! When you get the chance to interview, make sure to express why you love Estée Lauder products and how you can contribute to their success. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Estee Lauder - Selfridges London - 37.5 hour Assistant Business Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Business Manager role. Highlight your retail experience, especially in cosmetics, and any supervisory roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for beauty and retail, and explain why you’d be a great fit for our team at Estée Lauder. We love seeing genuine enthusiasm!
Showcase Your Customer Service Skills:Since customer service is key in this role, make sure to include examples of how you've provided exceptional service in the past. We want to know how you can contribute to a positive retail environment!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Estée Lauder.
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Products
Before the interview, make sure you’re familiar with Estée Lauder's product range. Understand the key features and benefits of their skincare, makeup, and fragrance lines. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Leadership Skills
As an Assistant Business Manager, you'll need to demonstrate your ability to lead and coach a team. Prepare examples from your past experiences where you've successfully mentored others or led a team to achieve sales targets. Be ready to discuss your approach to motivating and developing team members.
✨Emphasise Customer Service Excellence
Estée Lauder values authentic and personalised customer service. Think of specific instances where you provided exceptional service or resolved customer issues effectively. Highlight how you can contribute to creating a positive shopping experience for customers in a fast-paced retail environment.
✨Be Ready for Operational Questions
Since the role involves retail operations, brush up on your knowledge of inventory management and cash reconciliation. Be prepared to discuss your experience with retail point-of-sale software and how you’ve handled operational challenges in previous roles.
