Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Estee Lauder, a leader in prestige beauty with a commitment to diversity.
- Benefits: Enjoy competitive pay, outstanding training, and progressive career opportunities.
- Why this job: Be the CEO of your own store and develop essential skills for a fulfilling career.
- Qualifications: Retail experience, strong leadership, and excellent communication skills are essential.
- Other info: This role offers exposure to business planning and customer relationship management.
The predicted salary is between 28800 - 43200 £ per year.
Description
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
⁃ Effective verbal and written communication skills. Excellent interpersonal skills
⁃ Quality customer service skills. Skilled at winning people over
⁃ Results oriented, with high drive to meet objectives and standards
⁃ Pursue goals beyond what is required or expected of them
⁃ Senses others\’ development needs and bolsters their abilities
⁃ Anticipates, recognizes, and meets customers\’ needs
⁃ Handles difficult and tense customer service situations with diplomacy and tact
⁃ Guides the performance of others while holding them accountable
⁃ Cultivate and maintain extensive informal networks
⁃ Models team qualities like respect, helpfulness, and cooperation
⁃ High attention to detail and organisational skills
⁃ The ability to work autonomously and contribute to the team
⁃ Proactive and positive approach to work and tasks
⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge
⁃ Retail sales experience.
⁃ Teamleadership
⁃ degree of experience dependent on business/Store size.
⁃ Experience in strategic planning and execution
⁃ Ability to develop financial plans and manage resources
⁃ Working knowledge of a computerised system including email, Microsoft Excel #J-18808-Ljbffr
Estee Lauder - Pearl Chemist - Cobham -Counter Manager Counter Manager employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estee Lauder - Pearl Chemist - Cobham -Counter Manager Counter Manager
✨Tip Number 1
Familiarise yourself with Estee Lauder's brand values and product offerings. Understanding their unique selling points will help you demonstrate your passion for the brand during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Estee Lauder, especially those in management roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team in a retail environment. Highlight your coaching techniques and how you've driven sales or improved customer service in previous roles.
✨Tip Number 4
Stay updated on the latest trends in the beauty industry and retail management. Being knowledgeable about current market dynamics can help you articulate your strategic vision for the role during interviews.
We think you need these skills to ace Estee Lauder - Pearl Chemist - Cobham -Counter Manager Counter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and coaching experience in retail. Use specific examples that demonstrate your ability to meet sales targets and manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the beauty industry and your vision for leading a team. Mention how your skills align with the job requirements, particularly in customer relationship management and business planning.
Showcase Relevant Experience: When detailing your work history, focus on roles where you have successfully led teams or managed operations. Include metrics or achievements that illustrate your results-oriented approach.
Prepare for Potential Questions: Anticipate questions related to team management, customer service challenges, and strategic planning. Prepare examples from your past experiences that showcase your problem-solving skills and ability to drive results.
How to prepare for a job interview at Estee Lauder Companies
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on coaching and developing others to achieve their goals.
✨Understand the Business
Familiarise yourself with retail business planning and customer relationship management. Be ready to discuss how you would create and execute a business plan that targets customer recruitment and retention effectively.
✨Demonstrate Customer Service Excellence
Prepare to share specific instances where you've handled difficult customer situations with tact and diplomacy. Highlight your ability to anticipate and meet customer needs, as this is crucial for the role.
✨Emphasise Your Results-Driven Approach
Be prepared to discuss your drive to meet objectives and standards. Share examples of how you've pursued goals beyond expectations and how you measure success in your previous roles.
