At a Glance
- Tasks: Deliver expert fragrance knowledge and create a personalised shopping experience for customers.
- Company: Join Estée Lauder, a leader in luxury fragrances with a vibrant team culture.
- Benefits: Competitive pay, excellent training, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace that values unique perspectives.
- Why this job: Be a brand ambassador and help customers find their perfect scent while having fun.
- Qualifications: No formal experience needed; just bring your passion for fragrance and creativity.
The predicted salary is between 24000 - 30000 £ per year.
As a Fragrance Advisor, you will represent Estée Lauder Companies and its luxury fragrance brands, delivering an exceptional customer experience through expert product knowledge, personalised service, and a passion for fragrance. You will act as a brand ambassador, helping customers discover scents that reflect their personality, lifestyle, and preferences.
You will also work as part of a high performing team to create impact with in‑store events and to ensure the store always achieves our high standards of visual merchandising to stand out against our competitors. We offer excellent training and development and a competitive remuneration and benefits package.
Responsibilities- Deliver expert product knowledge and personalised customer service.
- Act as a brand ambassador, promoting Estée Lauder fragrance brands.
- Assist customers in discovering scents that reflect their personality, lifestyle, and preferences.
- Participate in in‑store events and support visual merchandising design and execution.
- Maintain a welcoming, inspirational and personalised in‑store experience.
- While a qualification in make‑up artistry/previous retail make‑up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise.
- Ability to provide inspirational, authentic and personalised customer service.
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment.
- Previous experience with retail point‑of‑sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
We welcome applicants with amateur level experience. Our culture values diversity of thought and people. All applicants must demonstrate the ability to provide inspirational, authentic and personalised customer service.
ELC Fragrance Specialist- Boots Battersea Power Station- 22.5 hours employer: Estee Lauder Companies
At Estée Lauder Companies, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and personal growth. Located in the iconic Battersea Power Station, our team enjoys a supportive environment with comprehensive training and development opportunities, competitive remuneration, and a commitment to diversity and inclusion, making it a truly rewarding place to build a career in luxury retail.
StudySmarter Expert Advice🤫
We think this is how you could land ELC Fragrance Specialist- Boots Battersea Power Station- 22.5 hours
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
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Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Estee Lauder Companies, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Estee Lauder Companies that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Estee Lauder Companies will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Estee Lauder Companies and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Estee Lauder Companies
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Estee Lauder Companies, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Estee Lauder Companies!
