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- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join a leader in prestige beauty with a diverse and inclusive culture.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Other info: Flexible hours and a vibrant team atmosphere await you!
- Why this job: Kickstart your supervisory career in a dynamic retail environment.
- Qualifications: Retail experience, strong customer service skills, and a flair for cosmetics.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Le Labo FSS Edinburgh Key Holder 15 hours over 3 days employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Le Labo FSS Edinburgh Key Holder 15 hours over 3 days
✨Tip Number 1
Get to know the company culture! Before your interview, check out Le Labo's social media and website. This will help you understand their values and how you can fit in, making it easier to show off your personality during the chat.
✨Tip Number 2
Practice your customer service stories! Think of times when you've gone above and beyond for a customer. We want you to share these experiences during the interview to demonstrate your ability to provide that inspirational and authentic service they’re after.
✨Tip Number 3
Show off your leadership skills! Even if you haven’t held a supervisory role before, think about times when you’ve mentored or coached someone. We want you to highlight these moments to prove you can lead by example.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Le Labo FSS Edinburgh Key Holder 15 hours over 3 days
Some tips for your application 🫡
Show Your Retail Flair: Make sure to highlight your retail experience, especially in cosmetics. We want to see how you've provided that inspirational and personalised customer service before, so share some examples!
Be a Team Player: Since this role involves coaching and mentoring, let us know about your previous supervisory experiences. We love to see how you've led by example and helped others achieve their targets.
Cash Handling Know-How: If you've got experience with cash reconciliation or opening and closing stores, don't forget to mention it! This is a key part of the role, and we want to know you're up for the task.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress. Let’s make it happen!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Familiarise yourself with the latest trends and products from Le Labo. This will not only show your passion for the brand but also help you answer questions confidently.
✨Showcase Your Coaching Skills
Since the role involves mentoring and coaching, think of examples from your past experiences where you've successfully guided others. Be ready to discuss how you can inspire a sales team to achieve targets while providing exceptional customer service.
✨Demonstrate Cash Handling Experience
If you have experience with cash reconciliation or managing transactions, be sure to highlight this. Prepare to discuss any relevant situations where you’ve handled cash responsibly, as this is a key part of the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or leading a team during a busy period. Practise your responses to these scenarios, focusing on how you would maintain excellent service and support your team.