At a Glance
- Tasks: Lead global campaigns from concept to delivery, ensuring alignment with brand vision.
- Company: Join Jo Malone London, a luxury brand known for its creativity and innovation.
- Benefits: Competitive salary, creative environment, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to manage and develop team members.
- Why this job: Make a significant impact on global campaigns in the beauty industry.
- Qualifications: Experience in leading 360 campaigns and strong strategic thinking skills.
The predicted salary is between 66150 - 80850 £ per year.
Position Summary
Jo Malone London is looking for an exceptional Creative Operations Director to lead the end-to-end development of global campaigns.
This role will own a defined category within the brand and be responsible for all campaigns and programmes within it.
They will develop a thorough understanding of the category’s business objectives, product portfolio, consumer, campaign calendar and creative requirements, using this knowledge to provide strong strategic oversight across all channels and campaigns.
The role will lead the end-to-end operational delivery of global campaigns, partnering with cross-functional teams to guide work from initial marketing brief and concept development through packaging design, product copy, shoot production, post-production, asset creation, and guideline release, ensuring alignment and efficient delivery to global and regional teams.
The Creative Operations Director will be a strategic partner to Marketing and Creative, ensuring that briefs are clear, focused and aligned to the creative strategy and Jo Malone London’s brand vision.
They will challenge and scrutinise requests where necessary, making sure that the right assets are being developed for the consumer journey and that campaign requirements are proportionate, purposeful and achievable.
Qualifications and Experience
- Significant experience leading global or international 360 campaign development, ideally in-house.
- Thorough understanding of the full campaign lifecycle, from strategy and briefing through to packaging design, production, asset development, guideline creation and regional release.
- Experience working across multiple creative disciplines and channels
- Strong strategic thinking, with the confidence to challenge briefs and requests constructively.
- Ability to understand the wider category and business context, rather than managing campaigns in isolation.
- Experience managing complex, multi-market projects with multiple stakeholders, dependencies and approval stages.
- Strong understanding of how a creative strategy is translated into practical assets across the consumer journey.
- Highly organised, structured and detail-oriented, with the ability to manage multiple priorities and complex timelines.
- Experience managing, coaching or developing team members.
- Knowledge of project management and workflow software is essential, with experience using Wrike preferred.
- Experience using Figma is essential
- Experience using Airtable is desirable but not essential.
- Experience in luxury, beauty, fashion or another premium consumer brand is preferred, but a strong understanding of 360 campaign development is more important.
Creative Operations Director employer: Estée Lauder Companies
M·A·C is an exceptional employer that champions creativity and individuality, offering a vibrant work culture where diversity is celebrated. Employees benefit from a supportive environment with ample opportunities for professional growth, including mentorship and training, while enjoying a range of perks such as hybrid working, generous annual leave, and exclusive discounts. Located in a dynamic industry, M·A·C empowers its team to lead innovative marketing strategies that resonate globally, making it a rewarding place for passionate marketing professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Creative Operations Director
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Estée Lauder Companies and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Estée Lauder Companies are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Estée Lauder Companies on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Estée Lauder Companies. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Creative Operations Director
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Estée Lauder Companies. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Estée Lauder Companies:Show us that you’ve done your homework! In your application, briefly mention what you admire about Estée Lauder Companies’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Estée Lauder Companies
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Estée Lauder Companies will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Estée Lauder Companies, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.