AVEDA FENWICK COLCHESTER COUNTER LEAD 30 HOURS

Colchester Full-Time No home office possible

Description

As a pioneer of holistic beauty rooted in Ayuvedic principles, from the products we make to the ways in which we give back to society, caring for the planet is at the heart of our mission. At Aveda we strive to set an example for environmental leadership and responsibility, not just in the world of beauty but around the world.

This is a job for the haircare obsessed. As one of our highly skilled Counter Managers you will provide welcoming, authentic, and personalised service to our customers to achieve all customer service and sales targets. As an innovator in Haircare with a culture that has diversity and inclusivity at its core, we offer excellent training and development for you to grow your career.

Compensation and Benefits

Competitive industry salary
Commission scheme eligibility
Product discount
Extensive Training & development offering

Qualifications

Effective verbal and written communication skills. Excellent interpersonal skills
Quality customer service skills. Skilled at winning people over
Results oriented, with high drive to meet objectives and standards
Pursue goals beyond what is required or expected of them
Senses others\’ development needs and bolsters their abilities
Anticipates, recognizes, and meets customers\’ needs
Handles difficult and tense customer service situations with diplomacy and tact
Guides the performance of others while holding them accountable
Cultivate and maintain extensive informal networks
Models team qualities like respect, helpfulness, and cooperation
High attention to detail and organisational skills
The ability to work autonomously and contribute to the team
Proactive and positive approach to work and tasks
Confidentiality, tact, and discretion when dealing with people